Technical Project Manager

InstantServe LLC

Technical Project Manager - Mortgage Loan Servicing

Location: Coppell, TX

Work arrangement: Hybrid, onsite at the client location at least 3 days per week

Position type: Contract

Role overview

We are seeking a hands-on Technical Project Manager with a genuine background in mortgage loan servicing . This person will lead technology and data initiatives while working closely with servicing operations, engineering teams, vendors, and client stakeholders. The right candidate understands how servicing processes work in practice and can turn operational needs into clear plans, requirements, and deliverables.

This is a client-facing role. Candidates must be able to work onsite in Coppell at least three days each week.

Responsibilities

Lead projects involving servicing platforms, data integrations, reporting, process improvements, and system changes.
Build and manage project plans, milestones, dependencies, risks, issues, and stakeholder communications.
Work directly with servicing teams to understand workflows, identify gaps, and define business and technical requirements.
Coordinate developers, data engineers, analysts, QA teams, vendors, and operations through delivery and release.
Oversee data mapping, reconciliation, testing, cutover planning, and post-launch issue resolution.
Present project status and decisions clearly to client leadership and delivery teams.

Required qualifications

Proven Technical Project Manager experience delivering technology projects in mortgage loan servicing .
Direct working knowledge of servicing operations such as payment processing, escrow, investor reporting, loan-level reconciliation, delinquency, default servicing, or loss mitigation.
Experience with a mortgage servicing platform such as MSP/Black Knight, Sagent LoanServ , or a comparable system.
Ability to discuss data flows, integrations, reporting, testing, and production issues with technical teams.
Strong client-facing communication and a record of taking projects from requirements through implementation.
Ability to be onsite in Coppell, Texas, at least 3 days per week .

Preferred qualifications

Experience with servicing data migration or modernization projects.
Familiarity with SQL, data warehouses, APIs, or cloud data platforms.
Experience coordinating third-party servicing vendors and distributed delivery teams.

Apply

Vacancy posted 15 hours ago

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