Medical Assistant

Job Description

Job Description

Our substance use disorder treatment organization is committed to providing integrated medical and addiction treatment services to improve quality of life, instill hope, and help all individuals reach their full potential.

Motto: Patients Come First

Guiding Principal: Our clinic provides an environment enabling physicians, counselors, patients, and all staff members to work as a team with mutual respect and dignity throughout the recovery process.

If you are looking for an opportunity to thrive in a motivating, challenging, and diversified work environment where you can express your creativity, we invite you to connect with our company. Email us today to schedule an interview and take the first step toward an exciting and rewarding career.

Position Overview:

Title: Medical Assistant

Location: 717 Lincoln Blvd. Venice, CA 90291

Schedule: Monday - Friday from 4:45 am - 1:15 pm

Essential Job Functions

• Answer telephones, and direct calls to appropriate staff.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Operate office equipment such as voice mail messaging systems, use spreadsheet for patient balances, and collect & document payments from patients as per clinic protocol.
• Complete insurance and other claim forms.
• Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
• Receive and route messages and documents to appropriate staff.
• Compile and record medical charts, reports, and correspondence.
• Transmit correspondence and medical records by mail, e-mail, or fax.
• Maintain medical records, technical library and correspondence files.
• Create Monthly Patient Cards in a Timely Manner and put patient information in the computer.
• Check messages every morning and submit them to the manager
• Prepare all mandated reports, documentation, and other requirements, in a timely fashion.
• Back-office experience preferred.
• MAT/OTP/NTP experience a plus.
• Knows and follow protocol for U/A’s (including entering in the computer)
• Assist in other non-assigned duties.

Job Expectations

• Adhere to all Confidentiality rules and regulations.
• Adhere to facility, department, corporate, personnel and standard policies and procedures.
• Attend all mandatory facility in-services and staff meetings.
• Adheres to facility standards concerning attendance, punctuality and dress code.
• Participate in quality improvement activities such as Outcome Measures and Client Satisfaction Surveys.
• Report unsafe conditions to appropriate personnel.
• Skill in organizing and prioritizing paperwork.
• Ability to adhere to safety policies and procedures.
• Assure patient’s rights are upheld.
• Knows and follows protocol for staff and patient emergencies.
• Ability to analyze situations, evaluate date, recommend/implement courses of action that would improve the functioning of program/processes he/she is involved in.

Job Requirements

• High School Diploma or GED
• Completion of an accredited Medical Assistant training program Diploma (Certified)
• Current BLS/CPR certification
• One year of Medical Assistant experience in a clinic or physician office.
• Attend mandatory trainings at our training facility
• 1 Year working