ServiceNow architect

Servicenow Architect

Location: Greensboro, NC Remote: Yes for now. After COVID associate should relocate NC

• Certified Implementation Specialist - HRSD

• ServiceNow HR System Architecture - Plugins, HR Table Structure, Application Scoping

• Configure and Implement ServiceNow Core HR Applications and Employee Service Center - Users, Groups, Skills, and Roles, Assignment Rules, HR Services, HR Catalog Items, and Record Producers, HR Service Portal Branding

• Understand how to Configure Security Options to Protect HR Data

• Good Communication and presentation skills, Client handling.

• Java Scripting knowledge and hands on experience on it.

• Hands-on with ITIL Process implementation.

• Service-now for custom Application Design & Development.

• Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.

• Hands-on design, development and deployment experience with the Service-now platform.

• Hands-on migrating data from different tools into ServiceNow.

• Good at creating required information for Reporting and Dashboards

• Knowledge of ITIL methodologies and processes.

• Service now Implementation Specialist & Admin

• Project Management skills

• Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional) )

• Good Communication and presentation skills, Client handling.

• Java Scripting knowledge and hands on experience on it.

• Hands-on with ITIL Process implementation.

• Service-now for custom Application Design & Development.

• Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.

• Hands-on design, development and deployment experience with the Service-now platform.

• Hands-on migrating data from different tools into ServiceNow.

• Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.

• Review work of development team.

• Create and execute development plans as appropriate to meet changing needs and requirements.

• Communicate and enforce coding standards

• Subject Matter Expert on the Application Portfolio Management Capabilities and Technical Best Practices

• Contribute to the thought leadership of the Application Portfolio Management Communities of Excellence

• Develop and utilize deep platform knowledge and expertise in:

• Workflow Configuration

• Application UI Configuration

• Development of client specific reporting and integration requirements

• Be accountable to ensure Practice deliverables to GEO Customer Delivery and customers are complete, consistent, of high quality, on time and deliver benefits

• Contribute to the continual improvement of Global Delivery and Practice business processes as well as the maturing of the IT Business Management portfolio, capabilities, expertise, best practices and solutions

• Coaching and mentoring of others and responsible for their career development, education and certification commensurate with the requirements of the practice strategy