Eyecare Patient Service Coordinator

Job Description

Job Description

About the Role:

Barenburg Eye Associates s looking for a friendly and organized Eyecare Patient Service Coordinator to be the welcoming face of our practice. In this role, you'll play a vital part in delivering an exceptional patient experience from the moment someone walks through our doors. If you're passionate about helping people and thrive in a fast-paced healthcare environment, we'd love to meet you!

Responsibilities:

• Greet and check in patients, ensuring a warm and professional front desk experience
• Schedule, confirm, and manage patient appointments using practice management software
• Verify insurance eligibility for routine vision and medical benefits
• Collect co-pays, process payments, and manage patient billing inquiries
• Maintain and update accurate patient records and medical histories
• Coordinate communication between patients and clinical staff to ensure smooth patient flow
• Answer incoming calls, respond to patient inquiries, and follow up on referrals

Requirements:

• Prior experience in an eye care front office setting preferred
• Familiarity with vision and/or medical insurance verification and billing
• Proficiency with electronic health records (EHR) or practice management software
• Strong interpersonal and communication skills with a patient-first attitude
• Highly organized with the ability to multitask in a busy clinical environment
• Detail-oriented with accurate data entry and record-keeping abilities
• High school diploma or equivalent required; additional healthcare coursework a plus

About Us:

Barenburg Eye Associates is a trusted eye care practice providing comprehensive vision and medical eye care services. Our patients rely on us for personalized, high-quality care delivered by a knowledgeable and compassionate team. We pride ourselves on a supportive work culture where every team member is valued and empowered to make a difference in patients' lives.