Revenue Operations Specialist

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We are seeking a Revenue Operations Specialist to own Salesforce and our go-to-market tool stack, keeping revenue data accurate and turning it into reporting our sales, marketing, and customer success leaders use to make decisions.

Why PayJunction?

PayJunction is relentless and emphatic about helping others. We exist to drive the success of our partners. Specifically, the developers who connect to us, businesses who process payments through us, and all of our team members who work with us at PayJunction.

We believe dreams inspire people to start a business, and others to partner with them. While building dreams, entrepreneurs and business professionals will face many challenges along the way. We believe great partners can make all the difference.

We are your dream partner.
Your success is our success.
Our dream is to help you realize yours.

We exist to drive the success of our partners. We do this by fundamentally changing the way you transact with others. We just happen to make great payment systems. If you love helping others succeed, in a culture that celebrates perfecting your craft, consider partnering with us.

Location

PayJunction takes a Flex First approach to work environments. This means that our team members can choose to work from our Santa Barbara office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our teams to make the best decision for their work environment. All PayJunction employees must reside in one of the following states: CA, CO, CT, GA, IL, MA, MN, NY, TX.

Mission

Our Revenue Operations team’s mission is to drive alignment and performance across each revenue department to increase overall revenue growth. RevOps is the strategic convergence of sales, marketing, and customer success.

Vision

Our Revenue Operations team’s vision is to consistently provide accurate revenue data intelligence in a business-consumable format to promote data-informed decisions across our business, while following our Core Values.

Responsibilities

• Own day-to-day Salesforce administration for our go-to-market teams, from Flows and custom objects to user support and enhancement requests.
• Build reports and dashboards that give sales, marketing, and customer success leaders insights they act on.
• Own configuration, Salesforce sync, and governance for HubSpot and Outreach, and build HubSpot's operational workflows for lifecycle stages, lead scoring, and routing.
• Keep Salesforce data clean by reviewing key fields, adding controls that prevent bad data, and training users when something needs to change.
• Work the Salesforce ticket queue, clarifying needs with requesters and delivering on the timelines you commit to.
• Administer tools like LeanData, ZoomInfo, and Clay, drive adoption, and manage the vendor relationships behind them.
• Build automations across our systems with Salesforce Flow, n8n, Zapier, and AI tools, testing everything before it goes live.
• Lead workstreams on RevOps projects, document the processes the team runs on, and help teammates build their skills.

Qualifications

• Bachelor's degree or comparable experience.
• 3+ years in revenue operations, sales operations, or Salesforce administration.
• 2+ years of in-depth Salesforce experience, including custom reports and dashboards, custom objects, and Flows.
• Salesforce Administrator Certification, or the ability to earn it within your first 6 months.
• Experience building and maintaining workflows in a production marketing automation platform (HubSpot preferred; Marketo, Pardot, or similar also count).
• Strong Excel or Google Sheets skills, including lookups, pivots, and cleaning and joining data sets.
• Experience building automations across GTM systems, and comfort using AI tools to speed up analysis and build work.
• Preferred: a degree in business, finance, or a related field; administration experience in at least two GTM tools such as Outreach, LeanData, ZoomInfo, or Clay; experience leading process improvement and cross-functional projects; and certifications in revenue tools like LeanData or Outreach.

About PayJunction

Founded in 2000 by three UCSB graduates, PayJunction has grown from a bootstrapped startup to a recognized and respected leader in the payments industry. PayJunction processes more than $12 billion dollars annually for thousands of businesses with solutions that make it easy to accept credit and debit card payments in-store, online, and on-the-go.

Our people-first culture values long-term relationships over short-term profits. Honesty and integrity are part of every interaction with partners, customers and employees. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired, and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive friends who are committed to your growth.

Total Rewards Plan

• Health, dental, and vision paid 100% by company for you and your dependents
• 401k with 6% match
• FSA and Dependent Care FSA
• Long-term & short-term disability coverage for you paid 100% by company
• 8 paid company holidays per year
• 2 paid floating holidays per year
• 1 paid volunteer day per year
• Paid Time Off
• Home office equipment stipend
• Annual Learning Stipend
• Quarterly “fun budgets” for team bonding events
• Opportunity to be part of a company that is changing a whole industry
• Opportunity for growth within the company
• Opportunity for remote, in-office, or hybrid work

Office Environment

• The opportunity to choose the work environment that best suits you - remote, in-office, or hybrid.
• All remote & hybrid team members can enjoy:
  • Company-provided equipment for your home office
  • An equipment allowance for home office essentials
  • The opportunity to work at one of Glassdoor's Top 30 Best Places to Work in the US, 2020!
• Those who choose to come into the office can look forward to:
  • Bright and open offices in downtown Santa Barbara
  • Stocked snack kitchens
  • Collaborative work spaces with Herman Miller chairs, height-adjustable desks, and a large 32-inch monitors
  • Dog-friendly office

Company Values

• Build the Dream
• Put People First
• Value Long Term Relationships Over Short Term Profit
• Make it Simple
• Be Data Driven
• Own It

The base salary for this role is $90k - $95k/year plus our Total Rewards Plan benefit package. Actual base salary offered will vary depending on factors including but not limited to: education, experience, skills and qualifications.

PayJunction is an equal opportunity employer. We strive to create a work environment where people from all backgrounds and identities thrive. We firmly believe that more diversity and inclusion in our workforce creates a stronger team, product, and culture.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. PayJunction reserves the right to conduct background and/or credit checks on all of its potential employees.