Analytics & Insights Manager
$115.5k - $218.1kFull-time
Ford Motor Co
Analytics & Insights Manager
We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
In this position...
The Business Analytics Manager is a strategic and analytical leader responsible for creating and utilizing complex business and customer insights to drive key FCSD goals: Increasing Loyalty, Reducing Repair Order (RO) duration, and Increasing Growth (Revenue). This role serves as the voice of the customer, leveraging vehicle service data. You will collaborate extensively with our data analytics partners to articulate findings, and influence cross-functional teams to implement strategies that enhance loyalty and ensure customers return for their vehicle's service needs throughout its lifecycle and, ultimately, purchase another Ford or Lincoln vehicle.
Vacancy posted 2 days ago
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