Certified Application Counselor

Job Description Sun River Health seeks a full-time Certified Application Counselor (CAC) to join our team in Spring Valley, NY. The Outreach & Enrollment Specialist will be trained as a CAC and provide information to individuals and families about health insurance options available through the New York State Health Insurance Marketplace, including Qualified Health Plans and free or low‑cost coverage from Medicaid, Child Health Plus, or the Essential Plan. Responsibilities Complete all required New York State Certified Application Counselor training and pass certification exams. Comply with all continuing education and recertification requirements. Provide courteous, professional, and confidential assistance to all consumers seeking healthcare access and information. Serve as a resource for consumers seeking to understand the Marketplace, health insurance, and healthcare options. Build relationships with external partners. Conduct marketing and outreach within local communities about health insurance options through the Marketplace and promote the availability of healthcare services. Assess eligibility and provide enrollment assistance for uninsured children and adults to apply for a Qualified Health Plan, the Essential Plan, Medicaid, and Child Health Plus as applicable. Achieve performance expectations set by management for visit volume at health center locations. Comply with SRH policy on confidential information and applicable laws governing the confidentiality of enrollee financial information, social security numbers, personally identifiable information, and health information, including Medicaid data. Requirements Associate's degree required. At least 2 years of customer service and engagement experience. Benefits Medical, Dental, and Vision Insurance. Life and Disability Coverage. Retirement Savings Plan. Commuter and Transit Benefits. Employee Assistance Program (EAP). Employee Discount Program. Provider Incentive Compensation Program. Reimbursement for Provider Professional License, Certification, and DEA Fees. Equal Employment Opportunity Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non‑disqualifying physical or mental handicap or disability in each aspect of the human resources function. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law. #J-18808-Ljbffr