Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Escalation Manager - Global Incident Leader

IBM Computing

Bellevue, WA
  • Remote job

IBM Computing is looking for an Escalation Manager to join their Global Technical Support team. This remote position involves managing customer escalations for Confluent’s products, ensuring swift resolution and high customer satisfaction. The ideal candidate must have experience in escalation management, excellent problem-solving abilities, and strong communication skills. Join IBM and contribute to resolving complex issues while advocating for customer needs. #J-18808-Ljbffr IBM Computing

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Remote Escalation Manager - Global Incident Leader in Bellevue, WA vacancy
  • IBM Computing is seeking an Escalation Manager to join their Global Technical Support organization. This remote role involves advocating for customers using Confluent's cloud and on-premise products. The ideal candidate will coordinate activities across teams to ensure... 
    Remote job

    IBM Computing

    Atlanta, GA
    2 days ago
  •  ...Research in Fremont, California, seeks a Global Planning & Operations Escalation Manager responsible for managing high-severity incidents and escalated issues. The role requires a...  ...offers a hybrid work model, combining on-site and remote work. #J-18808-Ljbffr Lam Research
    Remote work

    Lam Research

    Fremont, CA
    5 days ago
  •  ...A technology services company is looking for an Incident and Problem Manager in California. The successful candidate will oversee incident management processes, lead a remote team, and drive continual improvement in service delivery. Key qualifications include 3+ years... 
    Remote work

    F3 Design

    Anaheim, CA
    1 day ago
  • $70k - $80k

    SecurTec LLC in West Palm Beach is seeking a Manager for their Global Security Operations Center (G-SOC). The role involves overseeing 24/7 operations, managing a dedicated team, and ensuring efficient incident response. Candidates should possess 5+ years in security operations... 
    Suggested
    Full time

    SecurTec LLC

    West Palm Beach, FL
    4 days ago
  • $132.4k - $251.6k

     ...onsite work opportunity for an Senior Manager, Global Trade Site Lead in Middletown,...  ...decisions and exercising good judgment with escalation of issues Experience working with executive...  ...is designated as on-site, hybrid or remote. The salary range for this role is 1... 
    Remote work
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Flexible hours

    Raytheon Technologies

    Middletown, CT
    4 days ago
  •  ...Job Description Join Us as a Project Manager - Make an Impact at the Forefront of Innovation...  ...to the project team and ensures that escalation pathways are adhered to internally and...  ...3+ years' experience serving as a Global Lead Project Manager overseeing the clinical... 
    Remote work
    Contract work
    Work at office

    Thermo Fisher Scientific

    United States
    4 days ago
  • $30 - $33 per hour

    Job Title: Incident & Escalation Manager Type of Engagement: 6+ months contract (Not open to 3rd party...  ...sponsorship is not available). Work Location: Remote Schedule / Hours: Sat. and Sun. 12pm...  ...will be an effective team player and leader who can work independently when... 
    Remote work
    Hourly pay
    Contract work
    Flexible hours

    Alliance of Professionals & Consultants, Inc.

    Louisville, KY
    4 days ago
  • $235k - $265k

    Menlo Ventures is seeking a Global Head of HR to build and scale their People function during rapid growth. This role requires leadership across HR areas, including recruiting, operations, and organizational design. Key qualifications include experience in high-growth... 
    Remote job

    Alumni Ventures

    San Francisco, CA
    4 days ago
  • OpenAI is looking for a Lead, Incidents & Escalations for its User Operations team in San Francisco. You’ll manage real-time incident response and ensure clear communication...  ...work model, ensuring a blend of office and remote flexibility. If you thrive under pressure and... 
    Remote work
    Work at office

    OpenAI

    San Francisco, CA
    4 days ago
  • A leading recruitment platform is seeking a Payroll Incident & Risk Lead to manage global payroll risk and incident resolution. This role requires extensive...  ...a demonstrated ability to lead incident resolution in a remote environment. Benefits include competitive salary, fully... 
    Remote job
    Worldwide

    Jobgether

    Brooklyn, NY
    1 day ago
  •  ...Seeking a Senior Manager of Networking to lead...  ...of Parexel’s global network environment...  ...operating as a business leader - managing vendors...  ...performance, and escalations Own and optimize...  ...point for major incidents across network, voice...  ...difference. #LI-REMOTE Parexel is an... 
    Remote job
    Flexible hours

    Parexel

    Providence, RI
    3 days ago
  • $70 - $90 per hour

    A fast-growing SaaS company is seeking a Senior Accounting Manager to support global finance operations on a temporary remote basis. The ideal candidate has over 7 years of accounting experience, proficiency in NetSuite, and a strong understanding of revenue recognition... 
    Remote job
    Hourly pay
    Temporary work

    Gainor Staffing

    New York, NY
    4 days ago
  • €100k per year

     ...Global SAP HRIS Manager (SuccessFactors) – English Speaking Location...  .... Hybrid Job (50% Remote). Flexible Start Date...  ...and other department leaders to identify opportunities...  ...follow ITIL-based incident, change, and service...  ...risks, dependencies, and escalations. Coordinate vendors... 
    Remote work
    Contract work
    Work at office
    Local area
    Visa sponsorship
    Flexible hours

    Eursap

    New York State
    5 days ago
  • $94.1k - $132.5k

     ...Shift Supervisor to oversee operational teams responsible for monitoring and supporting enterprise networks. The role involves incident management, coordinating staff, and ensuring high service availability in a 24x7 environment. Candidates should have a strong background... 
    Remote work
    Night shift

    ASM Research, An Accenture Federal Services Company

    Montpelier, VT
    20 hours ago
  •  ...Manages the general day-to-day operations of...  ...with organizational leaders to develop...  ...and report on the incident remediation efforts...  ...the first stage of escalation for Incidents....  ...Matters Akima Global Technology (AGT),...  ...from one of the most remote and harshest environments... 
    Remote work
    Contract work
    For contractors

    Akima

    Ashburn, VA
    1 day ago
  •  ...A global staffing agency is looking for a PMO Director (Remote) to lead and elevate the Project Management Office. You will manage project managers from various departments, ensuring projects move forward with clarity and accountability. The ideal candidate will have... 
    Remote work

    C9 Staff

    California, MO
    1 day ago
  • $156k - $168k

    Albert Invent is looking for an Incident Manager to support hosted customers during incidents. The role includes coordinating incidents, communication...  ...and a good understanding of ITSM processes. This is a remote and full-time position with a salary range of $156,000 to $16... 
    Remote job
    Full time

    Albert Invent

    New York, NY
    1 day ago
  • $153k - $239k

     ...Fargo is seeking a Lead Global Payments Services Client Account Manager. In this role, you will:...  ...clients. Experience handling escalations and resolving complex...  ...Managers, Revenue Cycle Leaders, and Finance Executives....  ...in office and 2 days remote) Minneapolis, MN - ($153... 
    Remote work
    Full time
    Work experience placement
    Work at office

    Wells Fargo

    Charlotte, NC
    1 day ago
  •  ...relationships with leading, global suppliers...  ...Global Service Desk Manager is responsible for leading...  ...execution‑oriented leader who thrives in a...  ...all regions. Manage incidents, service requests, escalations, and major incidents...  ...A mix of office and remote work. Work Conditions... 
    Remote work
    Contract work
    Work at office
    Visa sponsorship
    Work visa

    Formerra

    Chicago, IL
    1 day ago
  • Relatable is seeking a Project Manager for the Games category to oversee the entire product lifecycle from concept to market launch. This role requires coordination with various teams, including Product Development and Marketing, ensuring timely milestones and clear communication... 
    Remote job

    Relatable

    New York, NY
    2 days ago
  • $125k - $213k

     ...Lead athenahealth’s global physical security and...  ...operations. The Senior Manager, Global Security,...  ...employees are onsite, remote, or hybrid. Essential...  ...effective 24/7 monitoring, escalation, and incident handling. Lead...  ...develop security team leaders and staff, ensuring clear... 
    Remote work
    Full time
    Temporary work
    Work at office
    Worldwide
    Relocation

    The Security Executive Council

    Boston, MA
    1 day ago
  • $104k - $156k

    Sazerac is seeking a Global Customer Service / Supply Chain Manager in Louisville, Kentucky, to lead a global customer service function aimed at supporting international markets. The ideal candidate will have over 5 years of management experience and expertise in global... 
    Remote job

    Sazerac

    Louisville, KY
    4 days ago
  • $71.6k - $121.5k

     ...processing purpose.Critical Incident, Change and Problem...  ...Leadlocations: Remote-UStime type: Full timeposted...  ...id: R030095As the global leader in high-speed connectivity...  ...and stakeholders.* Escalate issues promptly to engage...  ...service disruptions.* Manage change processes to... 
    Remote work
    Permanent employment
    Flexible hours

    Ciena Corporation

    New York, NY
    4 days ago
  • jobr.pro is seeking a Customer Success Consultant - Global Strategic Accounts in New Orleans, LA to manage significant global partnerships. This role involves training new users, maximizing upsell opportunities, and ensuring customer satisfaction for long-term retention... 
    Remote job

    jobr.pro

    New Orleans, LA
    2 days ago
  •  ...looking for an experienced IS Security Manager to lead the Telecom Command Center's security...  ...diverse team focusing on cybersecurity incidents and compliance. Candidates should have...  .... The position is hybrid, allowing remote work part-time, and is primarily based in... 
    Remote work
    Part time

    Southern California Edison (SCE)

    Alhambra, CA
    1 day ago
  • Sazerac Company is seeking a Global Supply Chain/Customer Service Manager to enhance our international operations. In this critical role, you will lead a global customer service team and drive KPI performance, while collaborating cross-functionally to ensure seamless execution... 
    Remote job

    Sazerac Company

    Louisville, KY
    2 days ago
  • $150k - $160k

     ...seeking a highly skilled and experienced Incident and Release Manager, who will be responsible for the...  ...This position is hybrid (on-site/remote). Candidate will be required to work...  ..., SOPs, Incident Response playbooks, escalation protocols, etc. to facilitate response... 
    Remote work
    Work from home
    Flexible hours
    3 days per week

    JCD Staffing

    Washington DC
    5 days ago
  • CDK Global is seeking a Critical Situation Leader based in Norwood, OH. The role focuses on managing case escalations and ensuring customer communication during significant outages. Ideal candidates will have strong client services experience and the ability to analyze... 
    Remote job

    TechAlliance of Southwestern Ontario, London Economic Develo...

    Norwood, MO
    5 days ago
  •  ...Major Incident Manager Location: Wilmington, Delaware (Remote Position) Job Type: Full time position Interview process: Team Interview Shift Timings...  ...high severity incident bridge calls Engage and escalate to needed individual/ resource teams Working... 
    Remote work
    Full time
    Local area
    Shift work

    Yochana

    United States
    5 days ago
  •  ...attacks, we’ve assembled a global team of the most driven,...  ...are seeking an experienced Incident Response Team Leader to lead a team of IR analysts...  ...focused on cyber incident management, customer engagement,...  ...skills Experience leading remote teams in high‑pressure environments... 
    Remote job

    Check Point Software

    Dallas, TX
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Escalation Manager - Global Incident Leader. Be the first to apply!