Remote Escalation Manager - Global Incident Leader
IBM Computing
- Remote job
IBM Computing is looking for an Escalation Manager to join their Global Technical Support team. This remote position involves managing customer escalations for Confluent’s products, ensuring swift resolution and high customer satisfaction. The ideal candidate must have experience in escalation management, excellent problem-solving abilities, and strong communication skills. Join IBM and contribute to resolving complex issues while advocating for customer needs. #J-18808-Ljbffr IBM Computing
- IBM Computing is seeking an Escalation Manager to join their Global Technical Support organization. This remote role involves advocating for customers using Confluent's cloud and on-premise products. The ideal candidate will coordinate activities across teams to ensure...Remote job
- ...Research in Fremont, California, seeks a Global Planning & Operations Escalation Manager responsible for managing high-severity incidents and escalated issues. The role requires a... ...offers a hybrid work model, combining on-site and remote work. #J-18808-Ljbffr Lam ResearchRemote work
- ...A technology services company is looking for an Incident and Problem Manager in California. The successful candidate will oversee incident management processes, lead a remote team, and drive continual improvement in service delivery. Key qualifications include 3+ years...Remote work
$70k - $80k
SecurTec LLC in West Palm Beach is seeking a Manager for their Global Security Operations Center (G-SOC). The role involves overseeing 24/7 operations, managing a dedicated team, and ensuring efficient incident response. Candidates should possess 5+ years in security operations...SuggestedFull time$132.4k - $251.6k
...onsite work opportunity for an Senior Manager, Global Trade Site Lead in Middletown,... ...decisions and exercising good judgment with escalation of issues Experience working with executive... ...is designated as on-site, hybrid or remote. The salary range for this role is 1...Remote workContract workTemporary workWork experience placementWork at officeFlexible hours- ...Job Description Join Us as a Project Manager - Make an Impact at the Forefront of Innovation... ...to the project team and ensures that escalation pathways are adhered to internally and... ...3+ years' experience serving as a Global Lead Project Manager overseeing the clinical...Remote workContract workWork at office
$30 - $33 per hour
Job Title: Incident & Escalation Manager Type of Engagement: 6+ months contract (Not open to 3rd party... ...sponsorship is not available). Work Location: Remote Schedule / Hours: Sat. and Sun. 12pm... ...will be an effective team player and leader who can work independently when...Remote workHourly payContract workFlexible hours$235k - $265k
Menlo Ventures is seeking a Global Head of HR to build and scale their People function during rapid growth. This role requires leadership across HR areas, including recruiting, operations, and organizational design. Key qualifications include experience in high-growth...Remote job- OpenAI is looking for a Lead, Incidents & Escalations for its User Operations team in San Francisco. You’ll manage real-time incident response and ensure clear communication... ...work model, ensuring a blend of office and remote flexibility. If you thrive under pressure and...Remote workWork at office
- A leading recruitment platform is seeking a Payroll Incident & Risk Lead to manage global payroll risk and incident resolution. This role requires extensive... ...a demonstrated ability to lead incident resolution in a remote environment. Benefits include competitive salary, fully...Remote jobWorldwide
- ...Seeking a Senior Manager of Networking to lead... ...of Parexel’s global network environment... ...operating as a business leader - managing vendors... ...performance, and escalations Own and optimize... ...point for major incidents across network, voice... ...difference. #LI-REMOTE Parexel is an...Remote jobFlexible hours
$70 - $90 per hour
A fast-growing SaaS company is seeking a Senior Accounting Manager to support global finance operations on a temporary remote basis. The ideal candidate has over 7 years of accounting experience, proficiency in NetSuite, and a strong understanding of revenue recognition...Remote jobHourly payTemporary work€100k per year
...Global SAP HRIS Manager (SuccessFactors) – English Speaking Location... .... Hybrid Job (50% Remote). Flexible Start Date... ...and other department leaders to identify opportunities... ...follow ITIL-based incident, change, and service... ...risks, dependencies, and escalations. Coordinate vendors...Remote workContract workWork at officeLocal areaVisa sponsorshipFlexible hours$94.1k - $132.5k
...Shift Supervisor to oversee operational teams responsible for monitoring and supporting enterprise networks. The role involves incident management, coordinating staff, and ensuring high service availability in a 24x7 environment. Candidates should have a strong background...Remote workNight shift- ...Manages the general day-to-day operations of... ...with organizational leaders to develop... ...and report on the incident remediation efforts... ...the first stage of escalation for Incidents.... ...Matters Akima Global Technology (AGT),... ...from one of the most remote and harshest environments...Remote workContract workFor contractors
- ...A global staffing agency is looking for a PMO Director (Remote) to lead and elevate the Project Management Office. You will manage project managers from various departments, ensuring projects move forward with clarity and accountability. The ideal candidate will have...Remote work
$156k - $168k
Albert Invent is looking for an Incident Manager to support hosted customers during incidents. The role includes coordinating incidents, communication... ...and a good understanding of ITSM processes. This is a remote and full-time position with a salary range of $156,000 to $16...Remote jobFull time$153k - $239k
...Fargo is seeking a Lead Global Payments Services Client Account Manager. In this role, you will:... ...clients. Experience handling escalations and resolving complex... ...Managers, Revenue Cycle Leaders, and Finance Executives.... ...in office and 2 days remote) Minneapolis, MN - ($153...Remote workFull timeWork experience placementWork at office- ...relationships with leading, global suppliers... ...Global Service Desk Manager is responsible for leading... ...execution‑oriented leader who thrives in a... ...all regions. Manage incidents, service requests, escalations, and major incidents... ...A mix of office and remote work. Work Conditions...Remote workContract workWork at officeVisa sponsorshipWork visa
- Relatable is seeking a Project Manager for the Games category to oversee the entire product lifecycle from concept to market launch. This role requires coordination with various teams, including Product Development and Marketing, ensuring timely milestones and clear communication...Remote job
$125k - $213k
...Lead athenahealth’s global physical security and... ...operations. The Senior Manager, Global Security,... ...employees are onsite, remote, or hybrid. Essential... ...effective 24/7 monitoring, escalation, and incident handling. Lead... ...develop security team leaders and staff, ensuring clear...Remote workFull timeTemporary workWork at officeWorldwideRelocation$104k - $156k
Sazerac is seeking a Global Customer Service / Supply Chain Manager in Louisville, Kentucky, to lead a global customer service function aimed at supporting international markets. The ideal candidate will have over 5 years of management experience and expertise in global...Remote job$71.6k - $121.5k
...processing purpose.Critical Incident, Change and Problem... ...Leadlocations: Remote-UStime type: Full timeposted... ...id: R030095As the global leader in high-speed connectivity... ...and stakeholders.* Escalate issues promptly to engage... ...service disruptions.* Manage change processes to...Remote workPermanent employmentFlexible hours- jobr.pro is seeking a Customer Success Consultant - Global Strategic Accounts in New Orleans, LA to manage significant global partnerships. This role involves training new users, maximizing upsell opportunities, and ensuring customer satisfaction for long-term retention...Remote job
- ...looking for an experienced IS Security Manager to lead the Telecom Command Center's security... ...diverse team focusing on cybersecurity incidents and compliance. Candidates should have... .... The position is hybrid, allowing remote work part-time, and is primarily based in...Remote workPart time
- Sazerac Company is seeking a Global Supply Chain/Customer Service Manager to enhance our international operations. In this critical role, you will lead a global customer service team and drive KPI performance, while collaborating cross-functionally to ensure seamless execution...Remote job
$150k - $160k
...seeking a highly skilled and experienced Incident and Release Manager, who will be responsible for the... ...This position is hybrid (on-site/remote). Candidate will be required to work... ..., SOPs, Incident Response playbooks, escalation protocols, etc. to facilitate response...Remote workWork from homeFlexible hours3 days per week- CDK Global is seeking a Critical Situation Leader based in Norwood, OH. The role focuses on managing case escalations and ensuring customer communication during significant outages. Ideal candidates will have strong client services experience and the ability to analyze...Remote job
- ...Major Incident Manager Location: Wilmington, Delaware (Remote Position) Job Type: Full time position Interview process: Team Interview Shift Timings... ...high severity incident bridge calls Engage and escalate to needed individual/ resource teams Working...Remote workFull timeLocal areaShift work
- ...attacks, we’ve assembled a global team of the most driven,... ...are seeking an experienced Incident Response Team Leader to lead a team of IR analysts... ...focused on cyber incident management, customer engagement,... ...skills Experience leading remote teams in high‑pressure environments...Remote job
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