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Remote Outage & Escalation Leader

TechAlliance of Southwestern Ontario, London Economic Development Corporation

Norwood, MO
  • Remote job

CDK Global is seeking a Critical Situation Leader based in Norwood, OH. The role focuses on managing case escalations and ensuring customer communication during significant outages. Ideal candidates will have strong client services experience and the ability to analyze situations effectively. A Bachelor's degree and 5+ years in client services or related fields are needed. Benefits include a competitive salary range and comprehensive health coverage. #J-18808-Ljbffr TechAlliance of Southwestern Ontario, London Economic Development Corporation

Vacancy posted 2 days ago
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