AI Engineer

AI Engineer

Scottsdale, AZ

LodgeLink is actively recruiting an AI Engineer to join our Scottsdale based team, and be part of the creation of the future of workforce travel. As an AI Engineer, you'll design, build, and operate the AI capabilities that power LodgeLink's customer and internal workflows: LLM-powered pipelines, retrieval systems, agents, and automations that run reliably in production.

A meaningful part of your work will involve designing and building AI agents and the tools that power them. This includes developing MCP servers that expose LodgeLink's internal capabilities to AI systems, integrating with real backend systems along the way, including REST APIs and a GraphQL-based legacy platform. Comfort working across different API patterns matters here, even if you haven't used all of them before.

The ideal candidate brings proven experience building and shipping LLM-powered systems to production-combining strong Go (and Python) engineering skills with hands-on expertise in agents, retrieval, and API integrations. You can navigate REST and evolving architectures, debug end-to-end AI system performance, and apply sound judgment in model selection, cost management, and when to use (or not use) AI.

Our backend is built in Go, so you'll primarily be building AI integrations using Go SDKs and embedding capabilities into existing services. Python will come into play as well, particularly for AI tooling and scripting where the ecosystem is stronger.

This role is in Scottsdale and is in-office with 20% flexibility to work from home.

Responsibilities

AI Systems Development

• Contribute to MCP design and implementation: context management, tool routing, and orchestration patterns
• Build LLM-powered agents, RAG pipelines, and workflow automations connected to live business processes and APIs
• Integrate AI capabilities into existing systems via REST and GraphQL interfaces, learning what you don't already know along the way
• Participate in a disciplined models testing and selection and cost decisions, knowing when a smaller model or a rule-based approach does the job better

Engineering and Operations

• Write production-quality Go: tested, versioned, observable, and deployable through standard CI/CD pipelines
• Instrument AI systems for cost, latency, and output quality; iterate based on what the data tells you
• Embed access controls, auditability, and safe-use patterns into systems by default

Collaboration

• Work with product, data, engineering and DevOps teams to translate workflow requirements into AI system design
• Push back clearly when AI isn't the right tool for a given problem
• Document your systems so teammates can build on and maintain them

Qualifications

Technical Skills

• Production Go development: services, APIs, testing, and deployment; Python proficiency for AI tooling, scripting, and ecosystem interoperability
• Hands-on experience with LLMs: context engineering, embeddings, retrieval, and tool use
• Comfortable working with APIs; REST fluency is expected, GraphQL experience is a plus but not a requirement
• Ability to debug AI system behaviour across the full stack: retrieval quality, context management, cost, and output consistency
• Familiarity with CI/CD, observability tooling, and operational monitoring

Experience

• 3-5 years of software engineering experience, with Go as a primary language or demonstrable comfort working in it
• At least one LLM-powered system shipped to real users: agents, RAG pipelines, prompt orchestration, or similar
• Experience integrating with third-party or legacy systems via APIs in a production environment
• Exposure to agent frameworks or orchestration tooling (LangGraph, LlamaIndex, or equivalent) is an asset
• Background in compliance-sensitive or audit-driven environments is an asset

Work Style

• Curious and growth-oriented: you're energized by working in a fast-moving space where not everything is figured out yet
• Pragmatic: you reach for the simplest solution that works and resist over-engineering
• Accountable: you own what you ship, including production issues
• Collaborative: you work well across product, data, and DevOps without needing a formal handoff process
• Clear communicator: you can explain AI system behaviour and limitations to non-technical stakeholders

About LodgeLink

LodgeLink, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we're a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting. At LodgeLink, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel - for the better.

United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems. Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to 'Create A Better Way' for all.

At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.

At LodgeLink, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.


LodgeLink Total Rewards | Caring for our team is a priority, and we're pleased to provide these benefits:

• Building a diverse and inclusive team, supporting career growth and development.
• Competitive base salaries.
• Share Appreciation Rights program for salaried employees.
• Paid vacation days and sick days.
• An employee charitable donation program.
• Hotel and travel discounts.
• Comprehensive options for benefits, with cost-sharing between the company and the employee. 401K Matching program.

LodgeLink is a Black Diamond Group company. Learn more:

Black Diamond Group is a publicly traded company with 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia. Learn more:

We are an Equal Opportunity Employer Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Company: LodgeLink