Patient Service Coordinator - Primary Care
CLS Health
About CLS Health CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians! Description About CLS Health CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians! We Are Looking For The Patient Service Coordinator I is responsible for coordinating clerical and medical activities within a clinical setting, ensuring efficient patient flow and a high-quality patient experience. This role provides technical, supportive, and developmentally appropriate patient care while upholding CLS Core Values and maintaining strict compliance with HIPAA confidentiality standards. The Patient Service Coordinator I also assists medical personnel with various administrative and clinical support tasks to enhance patient care services. Duties/Responsibilities Maintain confidentiality and provide high-level customer service. Schedule appointments and assist with patient flow in the clinic. Pre-register patients and verify accounts and insurance. Answer calls, document interactions, and communicate with healthcare providers. Assist with check in and check out duties. Assist with follow-up care, appointment scheduling, and provide visit summaries. Maintain a clean and safe environment and manage medical records. Support medical personnel with clerical tasks and participate in quality improvement initiatives. Perform other related duties as assigned. Benefits 401(k) 401(k) matching Dental Insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Requirements High school diploma or equivalent; additional education in healthcare administration is a plus. Spanish Speaking preferred Proven experience in a healthcare environment. Strong communication skills and ability to maintain professionalism. Proficiency in using electronic medical records (EMR) systems- ECW is preferred. Ability to work independently and under pressure. Strong organizational and multitasking skills. #J-18808-Ljbffr CLS Health
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