Police Records Technician

Job TitlePolice Records ClerkJob DescriptionWorking for the City of McKinney is more than just a job; it's a chance to make a meaningful impact in the lives of others. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. Join us and start making a difference today. City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO).Under direction of the Police Records Supervisor, the purpose of this position is to perform clerical and technical duties related to the processing, maintenance, and retention of police records; engage in public contact both in person and by telephone; and quality control of reports in the Records Management System. This position operates in a fast-paced environment involving multiple duties that may change daily. This position requires a high level of integrity, sound judgment, quick decision-making, and ability to multi-task.Essential Functions/Knowledge, Skills, & AbilitiesIn order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.Reviews citations, offenses, arrests, accidents, and supplements to ensure IBR standards are met and reports are complete and accurate.Provides quality control by performing audits of each incident report.Reviews police reports and case attachments for Child Protective Services (CPS) reports and flags for review.Assists in processing expunction orders, juvenile sealing orders, and orders of non-disclosure.Assists citizens with various requests for records including initial direction of Open Records Requests in accordance with Texas Public Information Act.Processes interagency requests for reports and data, including requests from the District Attorney's Office, Child Protective Services, Probation and Parole, and other police agencies.Maintains awareness of basic FBI UCR guidelines; Assists in ensuring accuracy of incident coding in preparation for completion of NIBRS process by the designated specialist and submission to DPS by Police Records Supervisor or NIBRS Specialist.Assists Patrol Division, Criminal Investigative Division, and other police personnel with requests for information.Performs local background checks for the public, military, and other police agencies.Processes and files Criminal Trespass Warnings.Processes accident reports submitted to TXDOT.Processes registration and updates for sex offenders.Processes impound auctions for local tow companies.Performs monthly validations for NCIC/TCIC.Coordinates alarm registration process, accepts permit fees, creates and updates alarm permit accounts.Processes multiple methods of payments and prepares daily cash receipts and deposits with accurate cash handling techniques.Assists Property Division with transfer of cash in accordance with appropriate procedures for any seized, unclaimed, and found monies.Receives and processes juvenile arrest reports and paperwork.Gathers data from files to aid in compiling a variety of reports; makes and distributes copies of reports.Receives and processes taxi/limo applications for permits, and solicitor permits.Maintains and files current records, publications and manuals as prescribed; inventories and schedules departmental records for retention or destruction.Drives to other City locations for meetings, etc. as required.Complies with all written City policies and procedures.Adheres to assigned work schedule as outlined in City and department attendance policies and procedures.Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and the public via written correspondence, telephone, and in person. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to work independently in the absence of specific instructions or supervision. Ability to read documents and computer screens. Displays good decision-making abilities. Ability to utilize a wide variety of descriptive data and information, such as various federal, state and local laws, statutes and ordinances, e.g. DWI, Sex Offenders, Juvenile Crime, etc. In addition, the Open Records Act, Accident Instruction Handbook, Records Management Software and NCIC/TCIC requirements. Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work requiring independent judgment concerning choices of action. Ability to exercise sound judgment in situations that may be stressful and require quick decisions. Ability to perform skilled coordinated movements, such as operating a computer terminal and various office equipment. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Strong communication, both oral and written, and negotiation skills when it comes to customer requests. Maintain a professional demeanor in challenging situations. High level of integrity and dependability with a strong sense of urgency and results-orientation.Required QualificationsHigh school diploma or GED; supplemented by one (1) year previous experience and/or training involving record keeping/clerical duties. Requires typing skill of 40 wpm. Ability to work with all Microsoft software, including Access, Word, Outlook, and Excel. TCIC/NCIC, TLETS full-access certification, Criminal Justice Security Awareness Certification and certification as a notary public, or ability to obtain all 3 upon hire. Must pass a drug screen and background check. Must have Class C Texas Driver's LicenseSelection Process Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the Job function. The applicants who possess the potential to meet our needs will be invited for an Interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration - The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin Immediately and is expected to take approximately six weeks. Reapplication Process – All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney.Physical Demands/SupplementalTasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Dynamic environment that requires one to be sensitive to change and responsive to changing goals, priorities, and needs.