Operations Professional

Cetera is currently seeking an Operations Professional for our Operations team located in St. Cloud, MN. This is a unique opportunity to join our team in providing operational support and world-class customer service to our clients. Core Responsibilities:Provide high-level operational, customer service, and administrative support.Respond to telephone/email/chat or written correspondence inquiries from internal and external customers including registered representatives regarding account status, account changes and process. Perform research as requested on customer accounts.Partner with other team members to ensure financial professionals experience consistent, high-quality customer service.Comply with processes and procedures of the team and any regulatory requirements.Know how to access Written Supervisory Procedures (WSPs) for the teams and processes supportedRequired Knowledge, Skills, and Abilities:Flexible and adaptable to changeStrong communication and organizational skillsPositive role model to colleaguesHighly responsive to coaching and trainingIndependent; able to work and resolve complex issues with minimal guidanceAbility to learn quickly and multi-task effectively in a fast-paced environmentTeam player attitudeEnergetic and results-orientedAbility to train others on same job roles & responsibilities as neededDesired Knowledge, Skills, and Abilities:Previous experience in the Finance industry1 year operations experience1 year of experience with MS Office tools Bachelor’s degreeSeries 99, 6, or 7 licensedDemonstrated experience delivering excellent problem resolution, organizational and follow-up skillsAbility to multi-task while staying on track with regulatory deadlines, field inquiries, and internal assignments. Minimum Required Education & Experience: High School Diploma or GEDCompensation:The salary range for this role is $20.20 - $25.00 plus a competitive performance-based bonus. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations.#LI-OnsiteAbout UsWhat we give you in return:Not many teams can say that they support people’s dreams coming to life. We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:Inclusive health, dental, vision, and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.Easy access to mental health benefits to meet our team members and their families where they are.20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.401(k) savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.Paid parental leave to support all team members with birth, adoption, and fostering.Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.Paid caregiver leave to provide time away from work when caring for an ill or recovering family member.Additional benefits such as an Employee Assistance Program (EAP), identity theft protection (LifeLock), pet insurance, and other voluntary benefits to provide extra peace of mindAbout Cetera Cetera Financial Group (Cetera) is a leading network of independent retail broker-dealers and registered investment advisers empowering the delivery of objective financial advice to individuals, families, and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is one of the largest independent financial advisor networks in the nation and a leading provider of retail services to the investment programs of banks and credit unions.Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support, and innovative technology.Cetera Financial Group (Cetera) is a network of independent retail firms, including those that are members of FINRA/SIPC: Cetera Advisors LLC; Cetera Wealth Services, LLC (formerly known as Cetera Advisor Networks); Cetera Investment Services LLC (marketed as Cetera Financial Institutions or Cetera Investors); and Cetera Financial Specialists LLC. Entities registered as investment advisers with the Securities and Exchange Commission include Cetera Investment Management LLC and Cetera Investment Advisers LLC. Cetera's principal office is located at 655 W. Broadway, 11th Floor, San Diego, CA 92101. Avantax Planning Partners, Inc. is an SEC registered investment adviser within the Aretec Group, Inc. (dba Cetera Holdings, an affiliate of Cetera). All the referenced entities are under common ownership.Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.Agencies please note: this recruitment assignment is being managed directly by Cetera’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.Full timePosting Date: 2026-08-04