EUC technician/Site IT Support
$55k - $60kTata Consultancy Services Limited
Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills Smart hands support for Server and Network devices Train the Trainer 100% Work from Office (Client location) Asset inventory management (New Device Asset/Import/Physical Stocking) PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) Accessory Request Fulfillment and Unknown Device Research/Investigation PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) New Hire onboarding training and orientation Job Description Must Have Technical/Functional Skills Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills Smart hands support for Server and Network devices Train the Trainer Roles & Responsibilities 100% Work from Office (Client location) Asset inventory management (New Device Asset/Import/Physical Stocking) PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) Accessory Request Fulfillment and Unknown Device Research/Investigation PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) New Hire onboarding training and orientation AV Meeting Room support Generic Managerial Skills, If any ITIL Trained/Certified, Dell Certified technician, Apple Certified technician Base Salary Range : $55,000 to $60,000 Per Annum TCS Employee Benefits Summary Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Qualifications:
BACHELOR OF COMPUTER SCIENCE
#J-18808-Ljbffr Tata Consultancy Services Limited- Evolver is seeking a Resource Fulfillment Technician to support deployments to federal staff on a federal IT support services contract. The operation includes aspects... ...of IT resources. This position requires work on-site (weekdays from 8:00 a.m. to 4:30 p.m.) in Washington...WebsiteFull timeContract workWork at officeRemote workFlexible hoursWeekday work
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...automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia,... ...high-growth markets. This position is in support of the US Air Force Education and Training... ...installation, cutover, and closeout, including site survey reports, site installation plans,...WebsiteWork at officeLocal area$53.04k
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...IT Field Support Technician II and III SCD Information Technology is currently seeking a Full-time IT Field Support Technician II and III. Hours... ...IT Field Technician will use his/her vehicle to provide on-site IT consulting and support services. Client locations: Daily...WebsiteFull timeWork experience placementWork at office- ...Technical Representative ChemTreat's sales support opportunities are specific to water... ...guidance and instruction to junior technicians Enter results into software program and... ...hearing protection Both Indoor and outdoor sites may have high noise levels Site...WebsiteWork at officeLong distance
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