Account Manager - Growth & Customer Success

Max Distributing

Job Description

This isn't an account manager role, it's a growth ownership role.

If you're the type who sees opportunities others miss, solves problems before they escalate, and takes full ownership of results, this is where you'll thrive.

At Max Distributing, we are looking for someone who doesn't just manage accounts , you will own performance, drive growth, and ensure execution happens.

This is a high-impact role where you'll work cross-functionally with Sales, Commercial Operations, Purchasing, Merchandising, and Leadership to deliver real results for customers.

What You'll Do

Own day-to-day customer relationships after account launch
Drive account growth through distribution expansion and performance improvements
Identify issues early and solve problems before customers are impacted
Act as a trusted advisor - not just an order taker
Analyze sales performance, inventory trends, and execution gaps
Partner with Sales to maximize account opportunities
Drive follow-through across internal teams
Ensure customer commitments are executed - not just discussed
Track initiatives, projects, and account performance

What Success Looks Like

Increased sales and account growth
Strong customer retention and satisfaction
Opportunities identified before they become problems
High level of execution and follow-through across teams
Clear visibility and accountability on customer initiatives

How You'll Be Measured

Account growth
Customer retention
Distribution and expansion opportunities identified
Project completion rate
Response time to customers
CRM activity and follow-up execution

What We're Looking For

Problem solver - not an order taker
Highly organized and detail-oriented
Strong sense of ownership and accountability
Operates with urgency and follow-through
Comfortable using data to drive decisions
Ability to manage multiple priorities in a fast-paced environment

Why This Role Stands Out

High ownership and impact - you control outcomes, not just tasks
Fast-paced, growth-focused environment
Strong cross-functional visibility with leadership and teams
Opportunity to drive real business results and customer success

EOS Fit

Right Person. Right Seat. Gets It. Wants It. Has the Capacity to Do It.

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Vacancy posted 8 days ago

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