Regional Connectivity Engineer

Scope of work includes customer site support for connectivity surveys and definition and hardware installation, software configuration, connections, cabling and satellite terminal installations. Initial responsibility includes dedicated support to InSight Connect enablement, controls and networking troubleshooting support to Novazzano and San Diego teams, as well as ongoing local accountability to sustain connectivity for each unit. In addition, this role is expected to provide onshore and offshore field support to connectivity technology obsolescence and upgrade campaigns. This position is expected to support multiple projects with multiple customers within a region, and be capable of handling complex networking, connectivity, hardware and software remote technology. The candidate must be open to frequent domestic and international travel to support customer meetings and onshore and offshore installations, troubleshooting or training, as required and be persistent and creative in troubleshooting and issue resolution. The successful candidate must work effectively in a team and demonstrate initiative in assigned tasks. Requirements A bachelor’s degree or equivalent expertise in engineering or IT is preferred. Offshore Field service experience and/or working knowledge of Solar’s product line, as well as familiarity with systems process automation, networking, package instrumentation and/or Turbotonic control systems is beneficial. Proven experience in troubleshooting with relevant technology is highly valued. Multiple language capability is a plus. Core Competencies Demonstrates expertise in connectivity technology, including hardware installation, software configuration, and troubleshooting. Capable of providing onshore and offshore field support while effectively managing multiple projects and customer relationships. Highest-signal resume keywords Connectivity Technology Support Troubleshooting Experience Field Service Experience Networking Knowledge Multiple Language Capability ATS Optimization Keywords Hard Skills Hardware Installation Software Configuration Networking Troubleshooting Systems Process Automation Package Instrumentation Turbotonic Control Systems Soft Skills Team Collaboration Initiative Problem Solving Creativity Certifications & Qualifications Bachelor’s Degree in Engineering or IT Industry Keywords Customer Site Support Connectivity Surveys Obsolescence Campaigns Upgrade Campaigns Onshore and Offshore Installations #J-18808-Ljbffr Jobtailor