Customer Service Representative

Customer Service Representative Stable Hours & Growth Opportunity Are you a people person who enjoys problem-solving and helping customers? We're looking for a Customer Service Representative to join our team and provide exceptional support through phone, email, and other communication channels. If you're organized, professional, and thrive in a fast-paced office environment, we'd love to hear from you. Schedule: Monday-Friday 8:30am-5:00pm (NO WEEKENDS) Pay Rate: $17-$19/hr (based upon experience; increase upon conversion) Selling Points about the Customer Service Representative: Stable, full-time office position Opportunity for growth and development Team-oriented work environment Variety of customer interactions and responsibilities Ability to make a direct impact on the customer experience Customer Service Representative Job Description: Resolve customer questions, concerns, and complaints through phone, email, mail, and social media channels Process orders, refunds, exchanges, and payment information accurately and efficiently Provide product information, warranty details, and general company support to customers Utilize computer systems to manage customer accounts, document interactions, and update records Work closely with operations and internal teams to ensure customer satisfaction and issue resolution Customer Service Representative Job Requirements: 25 years of customer service experience in an office environment High school diploma or equivalent Must be 18 years of age or older Strong communication, problem-solving, and multitasking skills Comfortable handling high call volumes and working within multiple computer systems Professional attitude with a customer-first mindset PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.