PBX Communications Specialist Part-time Nights

PBX Communications Specialist Part-time Nights

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Part time

Shift: Night-Weekend (United States of America)

Job Description:

• Other duties as assigned.
• Answers and transfers incoming calls promptly and accurately.
• Responds quickly and accurately to all codes, alerts, drills, and testing.
• Documents all event details in a timely and accurate manner.
• Executes all communications efficiently and accurately.

Knowledge, Skills, and Abilities:

Ability to remain calm, composed, and professional at all times [Required]

Demonstrates effective communication with all team members, callers, staff, patients, and families. Ability to speak with callers distinctly and clearly [Required]

Ability to remain attentive for incoming codes and alerts [Required]

Ability and willingness to quickly adapt to change [Required]

Demonstrates a sense of urgency in emergency matters. Able to readapt swiftly, as required [Required]

Education: Associate [Preferred] High School Grad or Equiv [Required]

Work Experience: 1+ year experience in a hospital and/or a medical / healthcare setting [Preferred] 1+ year pbx switchboard/operator, call center high call volume environment, clerical/administrative, hospitality, and/or customer service-focused experience [Required] 2+ years pbx switchboard/operator, call center high call volume environment, clerical/administrative, hospitality, and/or customer service-focused experience [Preferred]

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.