Assistant General Manager

Assistant General Manager

Rancho Caymus Inn is seeking an Assistant General Manager to support overseeing daily operations, leading team development, and supporting strategic business initiatives. This role is ideal for someone who is equally comfortable coaching a team, making thoughtful decisions, and solving challenges as they arise. The Assistant General Manager will play a key role in shaping the guest experience, enhancing visibility across social media, and building strong partnerships within the Napa Valley community. Compensation: $95,000 - $105,000 yearly Responsibilities include:

• Lead, mentor, and develop a diverse team while promoting internal talent and career growth.
• Ensure guest satisfaction goals are consistently achieved through service excellence.
• Support property-level initiatives and foster local partnerships to contribute to long-term success.
• Oversee departmental budgets and expenses with accountability for financial performance.
• Use data and reporting to support business plans, track progress, and drive improvements.
• Maintain clear communication across the team through meetings, agendas, and updates.
• Collaborate with ownership and leadership team on strategic planning and reporting
• Implement strategies to optimize efficiency, increase profitability, and elevate the customer experience
• Foster a culture of accountability, innovation, and continuous improvement
• Monitor key metrics and financial performance, identifying opportunities for improvement
• Build and develop a high-performing team through hiring, training, and ongoing coaching

Qualifications include:

• Proven background in guest- or customer-facing industries with a strong record of delivering high levels of satisfaction and service.
• Demonstrated leadership experience managing teams of 5+ and developing direct reports.
• Exposure to managing departmental budgets, cost control, and performance against key metrics.
• Comfortable using reports and data to create business plans and guide decision-making.
• History of contributing to new initiatives, pilot programs, or task force assignments.
• Commitment to professional growth, continuous learning, and mentorship.
• Ability to lead with integrity and motivate teams toward shared goals
• Proficient in operational tools, systems, and performance metrics
• Excellent communication and interpersonal skills
• Exposure to budgeting, financial reporting, and forecasting
• Strong organizational skills

About Rancho Caymus Inn:

Tucked away in the storied AVA of Rutherford, just moments from Napa Valley's most iconic wineries, Rancho Caymus Inn is a luxurious boutique retreat with a soul as rich as its surroundings. Originally brought to life by Mary Tilden Morton, an heiress of the Morton Salt family, the inn is a heartfelt tribute to California's heritage and timeless beauty.

Intimate and unmistakably unique, the inn blends old-world charm with modern indulgence, offering guests a quiet refuge in the heart of Napa Valley's finest food, wine, and natural beauty. Join our team and become part of a property that inspires creativity, celebrates hospitality, and provides a truly exceptional environment to grow, lead, and make a lasting impact.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.