Maintenance Supervisor

Job Purpose The Maintenance Supervisor has primary responsibility for the physical integrity of each community and proper maintenance and oversight. The majority of a Maintenance Supervisor’s time is involved in the scheduling of work orders, the preparation of new apartments for occupancy, and the completion of on‑going maintenance projects on each community. Primary Duties & Responsibilities Providing excellent service to residents, guests, employees and contractors Overseeing the maintenance staff for the community Providing training to all maintenance staff members for needed coverage Scheduling work orders Maintaining the community effectively while following budget guidelines Ensuring completion of routine service requests within 24 hours Recording service requests and informing the Community Manager of any resident maintenance issues Developing a maintenance and cleaning schedule for all areas of the community, including common areas, amenities, breezeways, parking lots and entrance areas Keeping the maintenance shop organized and clean Purchasing maintenance supplies in accordance with budget guidelines Adhering to all government policies, including OSHA and EPA guidelines Reviewing work with outside contractors prior to completion Maintaining operations and response plans for issues such as asbestos, lead and mold Specific Responsibilities Daily/Weekly Hold daily Community Manager meetings to review maintenance issues and make‑ready status, and communicate maintenance concerns and corrective action plans Conduct daily common area inspections before 10 am On peak days, ensure grounds inspections are completed by the entire maintenance staff and segment property for trash pick‑up Hold maintenance staff meetings to enforce uniform standards, schedule technicians and groundskeepers, and review shop cleanliness and supplies status Ensure coverage during all operating hours Prepare make‑ready reports daily and schedule units accordingly; install vendor locks if needed Update make‑ready board and schedule in the CSR daily Schedule and complete work orders, maintaining a 24‑hour response policy Inspect move‑outs after Community Manager inspections; determine touch‑ups or full paint needs Maintain key log and confirm all keys account at day‑end; notify office staff if the office remains open late Provide on‑call coverage during non‑business hours and schedule on‑call duties among staff; cover all weekends appropriately Enforce trash standards on breezeways; post trash notices daily Maintain MSDS/OSHA/EPA logs in shop and office, and inform staff of updates at weekly meetings Keep the CSR updated; utilize it for maintenance functions and preventative maintenance schedules Check irrigation weekly and refer to the CSR service schedule Oversee trash compactor operations on weekends, if necessary Enforce overtime policy, avoid overtime when possible, report status each Monday Check inventory weekly, order supplies as needed, and use approved vendors to minimize retail purchases Maintain common areas on weekends and Saturday afternoon cleans Ensure pool maintenance weekly and cover weekends during season Monthly Walk entire property for a car check; delegate the check to staff weekly; report issues to the Community Manager Perform required inspections and walk breezeways monthly according to the CSR Conduct scheduled walk with the landscaping contractor; review all landscaping and irrigation Walk property with the Community Manager, review monthly inspection checklist, and discuss liability issues and cost‑saving ideas Hold a monthly safety and training meeting to update staff on regulations, gather feedback, and discuss cost control Develop calendar for breezeway cleans and other non‑daily tasks using the CSR schedule Review make‑ready condition with contractors continuously Quarterly/Ongoing Oversee quarterly filter change inspects, mold inspections, and issue unit notices about trash, recycling, and HVAC policies Ensure all maintenance staff receive proper training; alert the Community Manager to training needs Stay up‑to‑date on ADA policies and advise the Community Manager of concerns Maintain warranty logs for major appliances and HVAC; inspect equipment before warranty expiry Maintain an on‑call list for critical vendors (gates, outside plumbing, electrical, tree removal, mold remediation) Keep accurate equipment inventory, verify monthly, and provide quarterly updates to the Community Manager Move‑Out/Move‑In Start unit inspection 90 days prior to move‑in and walk all units; can be part of the quarterly maintenance inspection Coordinate all vendors during the move‑out/move‑in process to ensure on‑schedule completion Review move‑in inspection forms with the Community Manager within 15 days of move‑in and address all issues via follow‑up maintenance After move‑in, coordinate a post‑move‑in unit inspection within 90 days as part of the quarterly review Annually Maintain a log of required and upcoming capital projects; review capital needs with the Community Manager and compile a required projects list Qualifications Working knowledge of electric, plumbing, HVAC and basic construction Ability to read, analyze and interpret technical procedures and governmental regulations; write reports, correspondence and procedure manuals Ability to present information and respond to questions from managers, clients, customers and the public Problem‑solving skills and ability to interpret written, oral, diagrammatic or schedule instructions Ability to calculate figures such as discounts, interest, commissions, percentages, area, circumference, and volume Understanding of operating statements and budgets Professional demeanor from previous maintenance experience Excellent customer service skills Good communication and listening skills Leadership, management and training ability Team‑player attitude and strong interpersonal skills Organized, detail‑oriented, patient, even‑tempered and able to work under pressure Effective time‑management skills Ability to maintain confidentiality and follow directions from a supervisor Ability to understand and adhere to posted work rules and procedures Open to constructive criticism Must have own tools and be able to climb ladders and lift heavy loads Availability to work weekends or overtime as required Education And Experience Requirements Associate degree (A.A.) or equivalent from a two‑year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience 2 to 3 years hands‑on general maintenance experience 2 to 3 years hands‑on experience installing, maintaining, troubleshooting and repairing building mechanical systems (HVAC, plumbing, electrical) Basic computer skills to input and retrieve data, and program access gates and systems via the computer Other And/Or Preferred Education/Experience None Certificates, Licenses, Registrations Must be HVAC certified #J-18808-Ljbffr University Partners