Hotel Front Desk Attendant

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs • Field customer complaints when necessary • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information • Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Communicate with housekeeping to make sure guest rooms are ready • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • 1+ year of hotel industry experience or related job preferred • Comfortable taking telephone calls and mitigating stressful situations • Displays impeccable interpersonal, time management, organizational skills, and customer service skills • Has previous experience or working knowledge of Microsoft Office and reservation management systems • Must have graduated high school, received a GED or equivalent • Must be able to stand on your feet for 8 hours during a typical shift • Please only apply if you meet each of these criteria Compensation: $15

• Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment