Manager, Field Distribution

Manager, Field Distribution Overview Position Profile Ensures order fulfillment for all equipment orders for Direct customer orders in a standalone configuration center warehouse location. Establishes performance standards and monitors the performance of all personnel involved in the configuration center (CC) and delivery operations. Schedules the order flow and volume of orders released through the configuration process to maximize revenue and customer satisfaction. Responsible for all inventory released to the configuration center operation. Job Duties and Responsibilities Responsible for managing and overseeing all functions within the configuration center warehouse. Plans and manages all activities to ensure work is completed to meet operational goals. Ensures warehouse personnel are properly trained in all tasks and duties. Participates in the budget process and maintains responsibility for achieving and maintaining P&L cost control. Develops and supports work-related cost control, productivity, and quality standards for assigned functional areas. Ensures all OSHA, C-TPAT, company safety and security standards, and LEAN initiatives are adhered to. Effectively recruits, interviews, and selects staff. Ensures employees are properly trained; completes employee performance reviews and initiates corrective or disciplinary action as required. Approves employee timesheets and reviews/approves time-off requests to ensure proper task coverage. Identifies and supports the development of employee skills for advancement opportunities. Communicates and supports internal and external customers as required. Manages suppliers and carriers to ensure adequate operational support. Maintains inventory integrity, including performing regular cycle counts. Possesses administrative skills necessary to ensure all paperwork is controlled and properly processed. Is proficient in all systems or equipment needed for job duties, including PCs, scanners, manifest systems, scheduling/routing systems, and WMS. Demonstrates system and process troubleshooting skills to identify, communicate, and resolve issues. Maintains awareness and focus on continuous process and quality improvement. Demonstrates organizational knowledge of size, scope, and departmental interactions within the configuration center. Provides assistance to other functional areas as needed. May be involved in physically performing work as required. Performs other duties as assigned. Qualifications (Education, Experience, Certifications) Typically Required: High school diploma required. 2‑year or 4‑year degree preferred. 5 years of warehouse experience required. 2 years of experience with warehouse management systems preferred. Knowledge, Skills, and Abilities Knowledge of computer hardware and ERP platform environments required; Oracle and Descartes scheduling/routing system experience preferred. Proficient in MS Office or equivalent software. Excellent leadership skills. Strong verbal and written communication skills. Good time management skills. Strong motivational and team‑building capabilities. Solid analytical skills. Working Conditions, Mental and Physical Demands Typically a warehouse environment with adequate lighting, ventilation, and normal temperature and noise ranges. Work assignments are diversified; must interpret, comprehend, and apply complex material and data, and prepare and convey varied information. Physical effort required: lifting tool cases and equipment up to 50 lbs., and moving wheeled objects weighing up to 700 lbs. Frequent stooping, bending, squatting, and kneeling required to service equipment at floor level. Note: The above statements describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of responsibilities, skills, efforts, or working conditions associated with the job. Company Atmosphere Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself At Ricoh, you can: Choose from a broad selection of medical, dental, life, and disability insurance options. Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development. #J-18808-Ljbffr Ricoh Americas Corporation