Territory Manager

Territory Manager Position Summary

Barnes Healthcare Services is seeking a Territory Manager who is more than a salesperson. This role is for a mission-driven relationship builder who can develop strong partnerships, support customer needs, and help drive growth while representing the Barnes Way.

The Territory Manager supports the organization's business plan and strategic direction by building relationships with healthcare providers, referral partners, hospital systems, clinics, physician offices, and other key decision-makers. This individual will demonstrate how Barnes products and services meet the needs of patients and organizations while supporting continuous growth in revenue, profitability, and long-term partnerships.

The right candidate will lead with transparency, accountability, strong customer service, critical thinking, and a people-first mindset. This role requires direct physician contact and the ability to build trusted relationships with physician offices and clinical referral partners.

We are looking for someone who can:

• Build genuine relationships with referral partners, providers, physician offices, and customers.


• Communicate confidently with physicians, clinical teams, referral sources, and key decision-makers.


• Understand customer and patient needs and recommend appropriate solutions.


• Communicate with transparency, professionalism, and follow-through.


• Represent Barnes with strong customer service and mission alignment.


• Work independently while staying connected to team goals and expectations.


• Demonstrate initiative, flexibility, competitive drive, and a willingness to learn.


• Support a culture of accountability, collaboration, and care.

Essential Functions

• Models the Barnes culture and holds self and others accountable to the Barnes Way.


• Builds and maintains relationships with referral sources, healthcare partners, providers, physician offices, clinical teams, and key decision-makers.

• Identifies new sales leads and develops business opportunities within the assigned territory.


• Communicates with customers and prospects to understand needs and recommend appropriate products or services.


• Demonstrates the value and benefit of Barnes products and services based on customer and patient needs.


• Provides excellent customer service through ongoing communication, relationship management, and timely issue resolution.


• Maintains communication with existing and previous customers regarding new products, services, updates, and enhancements.


• Partners with internal teams to ensure customer needs are communicated and supported.


• Maintains accurate documentation of sales activities, calls, orders, lost business, customer concerns, and referral partner feedback.


• Provides periodic territory sales forecasts and updates to leadership.


• Performs other duties as assigned.


Minimum Qualifications and Skills

• Bachelor's degree in Marketing, Sales, Business, Healthcare Administration, Respiratory Therapy, or related field preferred; equivalent experience may be considered.

• Minimum of 5 years of related sales, business development, healthcare relationship management, or clinical respiratory care experience required.

• Direct physician contact and experience working with physician offices required.

• Healthcare industry experience preferred.

• Respiratory Therapist credentials and experience in respiratory care highly preferred.

• Clinical degree, licensure, or direct clinical experience is a plus.

• Strong communication, relationship-building, customer service, and follow-through skills.

• Ability to think critically, solve problems, and identify customer needs.

• Self-starter with strong organization, accountability, and professionalism.

• Must demonstrate alignment with the Barnes mission, culture, and commitment to taking care of people.

Working Conditions

• Prolonged periods outside of the office meeting with prospects, referral partners, and customers.


• Travel within assigned territory required.


• Responding to inquiries and calls during and outside normal business hours as business needs require.


• Must be able to lift up to 15 pounds at times.


Background Screening Notice

This position may require background screening through the Care Provider Background Screening Clearinghouse. For more information regarding Florida background screening requirements, disqualifying offenses, exemption procedures, and related timelines, please visit:

Equal Employment Opportunity

Barnes Healthcare Services is an equal opportunity employer. We are committed to creating a workplace where team members feel valued, supported, and aligned with our mission to take care of people.

Requirements

The Barnes Difference

For those looking for a workplace that is as compassionate with its staff as it is with its patients - Barnes Healthcare has what you are looking for. Providing unparalleled service since 1909, we do not just offer you a job; we welcome you into a family committed to outstanding care, community spirit, and meaningful impact. Our history exists simply because of the people committed to delivering on our driving purpose - We Take Care of People. ™

A Legacy of Caring - Join forces with a healthcare pioneer! Experience how we have earned the trust of countless families through over a century of unwavering dedication to nurturing health and happiness.

A Culture of Empathy - Dive into an environment where patients' wellness journeys shape our business. Your empathy and insights are valued, heard, and pivotal in crafting holistic care experiences.

Community Engagement - Engage with local endeavors, enrich lives, and witness firsthand the difference you make every day. We provide 40 hours of volunteer time off to allow you to get involved with our communities in a personal way. Our commitment to our communities has led to raising over $800,000 for those we serve since 2009.

Daily Fulfillment - Your experience will be much more than a paycheck. It is the gratification of knowing your work profoundly improves lives, contributing to delivering compassionate care for those we serve.

Exceptional Teamwork - Your purpose is shared with a group of passionate, talented, and supportive colleagues who work together to deliver a transformative impact and legendary customer service. You will find a second family here.

Deep Roots - Become a part of a fourth-generation family business whose success has always been measured by the number of lives we impact and not by the earnings of outside shareholders.

Ready for a career that nourishes your soul as you nurture others? Your opportunity is here, with a family that cherishes your ambitions as much as you do. Step into your role at Barnes Healthcare. Apply now and join with us as we continue our history of doing what we do best - We Take Care of People. ™