General Manager

Our client, a luxury women's apparel company is seeking a General Manager to join their team in NYC!

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

Responsibilities:

• Oversee daily store performance and drive key sales metrics
• Develop and execute strategies to drive sales, client engagement, and overall store performance
• Build and maintain a strong clienteling program through appointments, outreach, and personalized service
• Develop local marketing, community outreach, and event initiatives to drive store traffic and build the client base
• Partner cross-functionally with Buying, Planning, Ecommerce, Marketing, and Operations teams
• Oversee inventory management, replenishment, transfers, receiving, returns, and other omnichannel operations
• Establish and maintain operational procedures and ensure the store consistently meets company standards
• Manage store facilities, vendors, and day-to-day operational needs
• Recruit, train, develop, and retain a high-performing team
• Set clear expectations and KPIs while coaching and developing employees
• Foster a positive, inclusive, and customer-focused store environment
• Identify opportunities to improve processes, productivity, and the overall customer experience

Qualifications:

• 8–10+ years of retail management experience
• Proven experience driving store sales, traffic, conversion, AOV, and UPT
• Strong clienteling experience with the ability to build and grow a personal client book
• Experience developing community partnerships, events, and local initiatives
• Strong understanding of omnichannel retail operations, including inventory management and ship-from-store
• Proficiency with Shopify POS and Google Workspace;
• Strong leadership, communication, and team-building skills
• Highly organized with strong prioritization and problem-solving abilities
• Customer-focused with a strong understanding of luxury and elevated service
• Bachelor's degree preferred

Full Time On Site.

Salary: $165k-$180k

Please submit a resume for consideration!

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting /home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. xhyhwjd We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.