Mitigation Technician

Mitigation Technician - Restoration

The Mitigation Technician is an expert in the property restoration industry, primarily responsible for responding to emergency and urgent property damage at our customers' homes and businesses. Our team helps the customer recover from a property loss with skill, knowledge, and professionalism while working safely.

$20.00 - $25.00 per hour (+ overtime opportunities and on-call bonus)

Medical, Dental, Vision & 401(k) benefits

Paid Holiday, Vacation & Sick Days

Cell Phone Allowance

Advancement Opportunities

Paid Training and Certification for IICRC WRT, IIRC FRST & NYS Mold Abatement

Applicants with relevant experience and IICRC certifications may be able to start immediately as a Senior Mitigation Technician, with higher pay.

Responsibilities:

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
• Assess and document damage within the property
• Evaluate and record damage to all items within the property
• Demolition of structural damage to properties, utilizing hand and power tools
• Perform initial site inspections
• Monitor and document site conditions
• Deploy restoration equipment according to industry and company guidelines
• Complete assigned tasks and take notes in our primary software system (RMS)
• Take photos of jobs assigned at start, completion, and throughout the process

Competency Knowledge, Skills and Abilities:

• Excellent customer service skills
• Ability to participate in an on-call schedule
• Comfort with technology (Smartphone, iPad, computer)
• Ability to learn and operate our primary operating systems: RMS, Xactimate, Mitigate, and additional systems, as requested
• Ability to document work by taking photos and detailed notes
• Ability to answer and communicate with customers over the phone and face to face
• Ability to work independently and / or with a team
• Ability to work within hazardous environments safely
• Ability to operate a company vehicle safely
• Maintain a level of confidentiality

Preferred Education and Experience:

• High School Diploma or GED
• Customer Service experience
• 1 plus year experience in a craft, trade, or manual labor position, or equivalent schooling
• Current IICRC certifications are a plus

Physical Requirement:

• Constantly move about job sites; stairs, walkways, roofs, crawl spaces
• Occasionally requires a ladder to complete jobs
• Must be able to communicate and converse with customers over the phone and face to face
• Frequently will lift up to 60lbs
• Ability to safely operate a company vehicle

Make an impact now: Paul Davis is proud of our 56-year legacy of serving people in their time of need. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients through our dedicated work!

WE ARE PAUL DAVIS! Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Compensation: $20.00 - $25.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results