Corporate Program Manager

Job Description

Job Description

Nalu Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.You will receive a comprehensive benefits package that includes:Health insuranceDental insuranceVision insurancePet insuranceAnnual membership to Costco or Sam's401K...and much, much more!Position Summary: Nalu Federal is seeking an experienced Corporate Program Manager to provide executive-level oversight of all company operations supporting Walter Reed National Military Medical Center (WRNMMC) and associated Defense Health Agency (DHA) customers.This position serves as Nalu Federal's senior corporate representative at WRNMMC, providing operational leadership across multiple contracts supporting clinical operations, information technology, healthcare administration, logistics, data analytics, and program support services.The Corporate Program Manager ensures contract performance, customer satisfaction, employee engagement, regulatory compliance, and strategic growth while serving as the primary liaison between Government leadership and Nalu Federal executive management.This position requires a highly adaptable leader capable of managing diverse professional workforces supporting both medical and non-medical missions throughout the installation.Essential Duties and ResponsibilitiesProgram LeadershipProvide corporate oversight for multiple WRNMMC and DHA contracts.Ensure successful execution of all contract requirements.Monitor contract performance, staffing, quality metrics, deliverables, and customer satisfaction.Conduct recurring program reviews with Government leadership.Identify operational risks and implement corrective actions.Customer EngagementServe as the primary corporate representative to:Walter Reed National Military Medical CenterDefense Health AgencyContracting OfficersContracting Officer Representatives (CORs)Military and civilian leadershipBuild strong relationships with Government stakeholders.Attend meetings, working groups, and executive briefings.Represent Nalu Federal professionally at all times.Workforce ManagementSupervise Program Managers and Site Leads.Support recruiting, onboarding, retention, and employee development.Conduct employee counseling and performance evaluations.Resolve personnel issues in coordination with Human Resources.Foster a culture of accountability, professionalism, and customer service.Contract AdministrationEnsure compliance with:FARDFARSContract requirementsCompany policiesSecurity requirementsQuality Management SystemReview contract modifications.Monitor funding and staffing levels.Support option year planning.Financial ManagementMonitor contract profitability.Review labor utilization.Manage indirect expenses.Track subcontractor performance.Review invoices and financial reports.Support forecasting and budget planning.Business Development SupportIdentify follow-on opportunities.Develop customer relationships supporting future growth.Assist capture teams with transition planning.Support proposal development using lessons learned from current operations.Required QualificationsBachelor 's degree from an accredited institution.Minimum 10 years of progressive program management experience supporting Federal Government contracts.Minimum 5 years managing complex service contracts within the Department of Defense or Defense Health Agency.Demonstrated experience managing multidisciplinary teams including:Information TechnologyHealthcare AdministrationLogisticsProgram ManagementData AnalyticsAdministrative SupportExperience managing multiple simultaneous contracts.Strong financial and operational management experience.Exceptional written and verbal communication skills.Proficiency with Microsoft Office Suite.Security RequirementsMust be able to obtain and maintain a favorable Government background investigation.Must be eligible for installation access at Walter Reed National Military Medical Center.Current Common Access Card (CAC) eligibility preferred.Active Secret Clearance preferred but not required.Location RequirementsDue to the operational nature of this position, the selected candidate must reside within approximately 30 minutes driving distance of Walter Reed National Military Medical Center in Bethesda, Maryland, to ensure timely on-site support for Government meetings, employee matters, operational issues, and emergency response requirements.Preferred QualificationsProject Management Professional (PMP) certification.Certified Federal Contracts Manager (CFCM).Lean Six Sigma Green Belt or higher.Prior military service or experience supporting military medical treatment facilities.Experience supporting Defense Health Agency or Military Health System programs.Core CompetenciesExecutive LeadershipGovernment Customer RelationsContract ManagementOperational ExcellenceWorkforce LeadershipFinancial AcumenStrategic PlanningProblem SolvingRisk ManagementQuality AssuranceCommunicationTeam BuildingPhysical RequirementsAbility to routinely work on-site at Walter Reed National Military Medical Center.Ability to travel throughout the National Capital Region as required.Ability to lift up to 25 pounds occasionally.Ability to sit, stand, and walk for extended periods while supporting Government operations. Nalu Federal is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled.