Retail Team Lead FT (Georgetown, DC)

Who We Are Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. Job Mission As part of the New Balance Retail Leadership Team, full‑time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world‑class experience for our guests. You will lead by example through New Balance's Core Competencies. Major Responsibilities Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates Be results driven in achieving our store key performance indicators through training and development of our associates Assist the store manager in creating the schedule and taking the lead in floor moves Deliver a great guest experience utilizing our GUEST service model Be operationally sound: opening/closing the store, inventory control, operational procedures Be involved in recruiting, interviewing and hiring of top talent Follow safety and reporting regulations, including proper lifting procedures Requirements For Success Must be 18 years of age or older Preferred: 2 years of retail supervisory experience High school diploma or equivalent educational experience Demonstrated leadership ability Strong customer service and verbal communication skills Willingness to work a flexible schedule to meet the demands of a thriving retail business, including weekends and holidays Physical ability: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes up to 50 lbs (with assistance if necessary); stand for extended periods; climb ladders occasionally; climb and descend stairs frequently (depending on location) Location & Pay Georgetown, DC Retail – Pay Range: $21.70–$27.05–$32.55 hourly (actual base pay varies based on experience, time in role, internal equity, geographic location, and more). Benefits New Balance offers a comprehensive traditional benefits package including medical, dental, vision, life insurance and 401(k). We also provide non‑traditional perks such as online learning and development courses, tuition reimbursement, $100 monthly student‑loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, generous parental leave, and an associate discount for temporary and part‑time associates. Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions, and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran. #J-18808-Ljbffr New Balance Athletics, Inc.