Vendor & Merchant Operations Support - Debit (EOI)

Vendor & Merchant Operations Support – Debit (EOI)

Join a fast-paced, high-visibility team supporting debit card offers, incentives, and events by driving the onboarding and operational readiness of vendors and merchants. In this role, you'll help move opportunities from intake through approvals and launch, ensuring a seamless, compliant, and efficient onboarding experience. This is a great opportunity for someone who enjoys cross-functional collaboration, structured execution, and making a measurable impact.

If you're someone who thrives on coordination, problem-solving, and driving work forward; this is your chance to step into a high-impact role. Apply today!

Key Responsibilities:

• Support end-to-end vendor and merchant onboarding for debit offers, incentives, and events
• Coordinate opportunities from intake through approvals, onboarding, and launch readiness
• Partner with cross-functional teams including product, marketing, operations, legal, risk, compliance, and analytics
• Serve as a point of coordination for external vendors and merchants, aligning on timelines and deliverables
• Track progress, risks, and dependencies using Azure DevOps (ADO)
• Maintain visibility into pipeline status, blockers, and readiness
• Support standardized onboarding processes, documentation, and communications
• Prepare summaries, reporting materials, and leadership updates
• Review performance data (engagement, redemption, usage) to support prioritization and decisions
• Track action items and ensure follow-through across teams

Qualifications:

• Experience in vendor/merchant onboarding, operations, or partnership management (payments, loyalty, or related programs preferred)
• Familiarity working with cross-functional stakeholders including legal, risk, compliance, and operations
• Strong experience using Azure DevOps (ADO) or similar tools
• Ability to interpret data and support data-driven decision making
• Strong organizational and execution skills with attention to detail
• Clear, professional communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative, proactive, and solution-oriented mindset

Nice to Have:

• Experience in payments, debit/credit card programs, or fintech
• Background working with vendors, merchants, or payment partners
• Familiarity with enterprise onboarding, compliance, and governance processes
• Strong PowerPoint skills for executive-ready materials

Compensation and Benefits: The pay rate for this position is between $50.00 and $63.00 per hour. Please note that the final rate may be contingent on experience and other factors.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.