Branch Office Administrator - Park Ridge, IL

Branch Office Administrator – Park Ridge, IL Position Summary: The Branch Office Administrator provides critical client, account, and administrative support for the branch office in Park Ridge, IL. Location Park Ridge, IL Position Details Position Type: Branch Support – BOA Schedule: Full‑Time EEO Statement Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Responsibilities Provide exceptional client service via inbound and outbound calls, email, and in‑person interactions; resolve inquiries and issues. Maintain strong relationships with clients, referral sources, and internal support staff. Open new accounts, handle account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records. Handle administrative tasks: scheduling appointments, preparing meeting materials, managing correspondence, supporting marketing initiatives, and updating standard operating procedures. Support the branch business plan execution and process improvements. Qualifications Analytical and detail oriented. Strong conversational and digital tool utilization skills. Team collaboration and adaptability. Computer literacy and willingness to learn new technology such as MoneyGuide, Salesforce, Microsoft Office, and firm‑provided software. Benefits The full‑time Associate receives a comprehensive benefits package that includes medical, prescription drug, dental, vision, voluntary benefits, short‑term and long‑term disability, basic life and AD&D coverage (at no cost). Edward Jones offers a 401(k) retirement plan, health savings account, and flexible spending account. Ten paid holidays, 15 days of vacation, sick time, personal days, and a paid day for volunteerism are provided. Associates may be eligible for bonuses, profit sharing, and an employee assistance program. Company Information Edward Jones is a Fortune 500 financial services firm that places people first, with over 9 million clients and 20,000 financial advisors across the U.S. and Canada. #J-18808-Ljbffr EDWARD JONES