Portfolio Maintenance Specialist

Portfolio Maintenance Specialist

Carmel, IN

Company Overview

The BAM Companies (BAM) began in 2010 in the heart of Indianapolis. Affectionately referred to as the "BAMFAM" by its employees, the company is dedicated to changing the way property management operates. A property management company focused on achieving maximum benefit for residents, owners, and investors, BAM always acts with a focus on its core values: Growth, Fun, Family, and Work-Life Balance. In utilizing industry knowledge, the strengths of the team, and market expertise, BAM is a company that knows how to succeed! We encourage you to join this winning team and grow with us.

Position Summary & Objective

The Portfolio Maintenance Specialist is the ultimate "Swiss Army Knife" for BAM Management's multi-family property portfolio. This roving specialist is a seasoned problem-solver who steps in whenever a property encounters hard-to-solve issues, severe operational backlogs, or needs an extra set of expert hands.

This role requires a highly adaptable, hands-on professional with deep technical expertise across HVAC, plumbing, electrical, and general structural repairs. Driven by a "get things done" attitude, the Portfolio Maintenance Specialist travels across the portfolio to troubleshoot complex maintenance problems, provide tactical reinforcement to local teams, maintain quality control, and model BAM's unique standards of service.

Essential Job Functions

• Rotating Troubleshooting & Problem Solving: Serve as the primary point of contact for complex, high-difficulty maintenance issues that require advanced technical diagnosis across various properties in the portfolio.
• Portfolio Reinforcement & Support: Travel to portfolio properties to provide hands-on assistance during peak workloads, unexpected staffing shortfalls, large-scale unit turn pushes, or emergency projects.
• Technical Maintenance Execution: Perform high-level repairs and preventive maintenance on HVAC, electrical, mechanical, plumbing, structural elements, and grounds, ensuring work meets or exceeds BAM standards.
• Site Mentorship & Hands-on Training: Work side-by-side with on-site Maintenance Supervisors and Technicians, offering guidance, best-practice sharing, and practical training in the field.
• Quality Assurance & Standards: Conduct roving inspections of turns, completed service requests, and capital projects to ensure work aligns with BAM quality specifications and safety protocols.
• Preventive Maintenance & Special Projects: Assist in executing portfolio-wide preventive maintenance schedules and help specify or oversee targeted capital improvement initiatives.
• Reporting & Collaboration: Document task progress, field findings, and resource needs, communicating regularly with the Regional Maintenance Coordinator to keep regional operations aligned.
• Culture & Values Alignment: Embody the BAM culture by demonstrating a "Work Hard, Play Hard, WIN!" spirit, maintaining a positive attitude, and supporting local teams through challenging situations.

Competencies & Qualifications

• "Swiss Army Knife" Versatility: Exceptional diagnostic and multi-trade skills in HVAC, electrical, plumbing, appliance repair, carpentry, and general multi-family construction.
• Proven Track Record: High level of experience getting things done efficiently in a fast-paced property management environment.
• Adaptability & Autonomy: Strong ability to pivot priorities quickly, adapt to changing property needs, and operate independently without constant direct supervision.
• Communication & Leadership: Ability to collaborate effectively with both on-site teams and regional leadership, offering constructive guidance to site staff.
• Problem-Solving Mindset: A proactive approach to anticipating roadblocks, finding cost-effective solutions, and driving work to completion.

Required Education & Certifications

• High school diploma or equivalent combination of education, training, or experience.
• Minimum 4-7 years of hands-on multi-family property maintenance experience.
• Type 2 or Universal EPA Certification required.
• CPO (Certified Pool Operator) preferred.
• Valid driver's license and a reliable vehicle capable of transporting tools/supplies across regional sites.

Supervisory Responsibility

This position does not have direct report supervisory responsibilities, but provides functional direction, field coaching, and peer leadership to on-site Maintenance Supervisors and Technicians.

Position Type, Expected Hours & Travel

• Position Type: Full-Time (Monday Friday) - Travel may take place during weekends on occasion.
• Travel: High travel requirement (50%75%+ portfolio travel) across properties in Indiana, Iowa, Missouri, Arkansas, and Pennsylvania. Must possess flexibility to report directly to different job sites based on operational needs.

Physical Demands & Work Environment

• Physical Demands: Active position involving standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Ability to regularly lift/move items over 75 pounds.
• Work Environment: Roving across outdoor grounds, mechanical rooms, residential units, and construction zones. Frequently exposed to moving mechanical parts, fumes, or loud work environments.

Benefits (The BAM Standard)

• Paid Time Off: 15.5 paid holidays observed by BAM from day one! At 90 days, 88 hours of PTO are added, increasing to 120 hours on your first BAM-iversary.
• Comprehensive Healthcare: Medical, dental, vision, voluntary life, short/long-term disability, and pet benefit options with significant company contribution.
• Free Life Insurance: $25,000 in life insurance provided free of charge.
• Personal Development: Unlimited access to MytrueU learning portal.
• BAMFAM Culture & Events: Company-wide events hosted to stay connected and live out our core values together!

Work Authorization

Authorize to work in the United States of America.

Communication Release

By applying for this position or showing interest to a team member, you agree to receive emails and text messages from Barratt Asset Management, LLC (The BAM Companies). If you want to stop receiving these communications, you can respond to a team member's call or message and request to be unsubscribed, which will then end the communication from us.

Pay is based on multiple factors including, but not limited to, location, experience, education, and the overall compensation package.

Position Pay Range

$55,000 - $65,000 USD