Neuroscience Specialist (Indianapolis, IN)

Senior Neuroscience Specialist

Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: "Otsuka-people creating new products for better health worldwide." Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health. In its evolved customer engagement model, a Neuroscience Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience. The Senior Neuroscience Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content.

Position Overview

The role of a Senior Neuroscience Specialist at Otsuka America Pharmaceutical, Inc. involves advanced expertise in neuroscience and strategic engagement within the healthcare ecosystem. This position requires proficiency in territory analytics, strategic planning, and the ability to leverage data to drive impactful business solutions. The specialist must demonstrate high-level proficiency in utilizing business data, market conditions, and key opinion leader (KOL) mapping to set a clear course of action, impacting territory sales results and business drivers such as competitive landscape, payer dynamics, and institutional influence.

Key Responsibilities

Proactively identify and address emerging trends and potential competitive threats within the neuroscience territory, optimizing opportunities.

Educate office staff on payer guidelines and reimbursement procedures specific to neuroscience to increase pull-through and identify beneficial payer opportunities.

Strategically allocate resources by reviewing and utilizing all available sales data and promotional budget funds for analysis and routing.

Collaborate with internal support teams to improve outcomes for neuroscience patients and providers, leveraging matrix team expertise to enhance territory competence.

Apply market and industry knowledge to strategize approaches to neuroscience customers, impacting their decisions and being viewed as a valued disease state expert.

Play an active role in neuroscience professional groups to leverage relationships with KOLs and form lasting relationships with healthcare providers.

Develop and maintain long-term strategic relationships with neuroscience accounts, helping healthcare providers navigate challenging situations to improve care and outcomes.

Consistently inform and influence healthcare provider prescribing habits by leveraging approved promotional materials and business trends, customizing presentations to specific customer needs.

Monitor own performance data, adjusting behavior to ensure positive performance trending and sharing concepts with the team to drive ecosystem development.

Act as a subject matter expert for the internal team, identifying trends and forecasting market changes using business analytics.

Approach challenges in the sales cycle with enthusiasm and a clear strategy, helping the team adapt to changes and modeling the importance of change.

Prioritize professional development to fully understand internal systems and technology, enabling effective use of tools to uncover valuable insights.

Consistently model Otsuka values and support the local team culture aligned with these values.

Experience & Qualifications

A minimum of 5+ years of pharmaceutical or medical device sales experience. Must reside within a commutable distance of 50 miles from the primary city in the sales territory. Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.

Salary Range: $124,501.00 - $189,750.00, plus incentive opportunity.

Application Deadline: This will be posted for a minimum of 5 business days.

Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.