Equipment Packer Lead

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. What We Offer Comprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Free Medical , Dental & Vision. Complimentary Daily Meals: Enjoy FREE breakfast, lunch, and dinner during your shift. Our Mission To be the word's most admired air and travel provider Our Core Values We Are Safe We Are Future Thinkers We Play To Win We Respect Everyone and Work As A Team Job Summary The Equipment Packer Lead is responsible for leading the day-to-day activities of the Equipment Packing team to ensure airline equipment, service items, and consumables are packed accurately, safely, and on schedule in accordance with customer specifications. The role provides guidance, training, and support to Equipment Packers while ensuring productivity, quality, food safety, and operational standards are consistently met. Essential Functions and Responsibilities Team Leadership & Operational Support Lead and coordinate daily activities of Equipment Packers to ensure production goals and flight schedules are achieved. Assign workstations and tasks based on operational priorities and staffing levels. Provide on-the-job training and coaching to new and existing team members. Monitor employee productivity, attendance, and adherence to established procedures. Assist Supervisors with workflow management, staffing adjustments, and shift handoffs. Promote a culture of accountability, teamwork, safety, and operational excellence. Communicate operational issues, shortages, delays, or quality concerns to management promptly. Equipment Packing & Quality Control Pack trolleys with airline equipment in accordance with individual airline specifications and flight schedules. Ensure trolley configurations, drawer setups, and consumable quantities meet airline requirements and diagrams. Verify that all chinaware, glassware, cutlery, and service equipment are clean, defect‑free, and properly packed. Ensure liquor packs and specialty equipment are packed according to airline specifications and security requirements. Conduct quality checks throughout the shift to ensure packing accuracy and compliance. Monitor inventory levels and coordinate replenishment of supplies as needed. Maintain organization and cleanliness of bond rooms, equipment storage areas, and workstations. Safety, Compliance & Food Handling Ensure compliance with all HACCP, GMP, sanitation, and food safety requirements. Promote and enforce safe work practices to prevent injuries and accidents. Ensure employees follow all company safety policies and procedures. Report equipment issues, safety concerns, and operational risks to management. Participate in safety meetings, audits, and continuous improvement initiatives. Non‑Essential Functions Other duties as assigned by Supervisors or Management. Education & Experience High School Diploma or GED required. Minimum of 2 years of progressive experience in equipment packing, food production, warehousing, airline catering, or related operational environment. Previous leadership, lead, trainer, or supervisory experience preferred. Qualifications Demonstrated ability to lead and motivate team members in a fast‑paced environment. Strong organizational and time‑management skills. Ability to prioritize tasks and manage multiple responsibilities simultaneously. Reliable with excellent attendance and punctuality. Must meet all applicable state and local food handler certification requirements for the work location (Texas requires a Food Handler Certificate within 60 days of hire). Ability to read and interpret packing diagrams, airline specifications, and operational instructions. Strong attention to detail and commitment to quality standards. Basic math skills including addition, subtraction, multiplication, and inventory counting. Ability to communicate effectively with employees, supervisors, and operational leaders. Ability to safely operate pallet jacks, hand trucks, lifts, and other material handling equipment. Commitment to maintaining a safe work environment and following all company policies. Intellectual / Social Demands While performing the essential functions of this position, the employee is continuously required to multitask in a time‑sensitive environment. This role requires strong attention to detail, accuracy, problem‑solving, and decision‑making skills. The employee must be able to follow detailed instructions, monitor team performance, and maintain productivity standards while ensuring compliance with operational requirements. This position requires consistent attendance, punctuality, leadership presence, and the ability to effectively communicate and collaborate with employees across multiple departments. Physical Demands While performing the duties of this job, the employee is regularly required to: stand and walk for extended periods; reach with hands and arms; bend, stoop, kneel, crouch, and climb as needed; lift, push, pull, and move up to 50 pounds regularly; move carts, racks, and equipment throughout the operation. Safety & Security Observes all safety and security procedures; reports unsafe conditions immediately; uses equipment and materials properly and safely. Work Environment The essential functions of this position are performed primarily indoors within a production and warehouse environment. The noise level can range from moderate to loud depending on operational activity. May be exposed to varying temperatures, including refrigerated and dry storage areas. Must be available to work flexible schedules, including nights, weekends, holidays, and overtime as operational needs require. dnata Global Values We are safe – We prioritize safety in every action and decision we make. We play to win – We drive results and celebrate success. We respect everyone and work as a team – We treat people with dignity and achieve more through collaboration. We are future‑thinking – We innovate, adapt, and continuously improve. We will deliver the promises our customers make – We execute with excellence to ensure our customers’ commitments are fulfilled every day. Diversity & Inclusion We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata. Notice Regarding Background Checks (State Law Disclosures) California: Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.), dnata Catering may obtain an investigative consumer report that may include information regarding your character, general reputation, personal characteristics, or mode of living. You have the right to request a copy of any report obtained. New York: In accordance with Article 23-A of the New York Correction Law and the New York Human Rights Law, background checks will be conducted only as permitted by law, and any employment decision based on criminal history will follow required legal standards and notice requirements. Massachusetts: Pursuant to the Massachusetts Consumer Reporting Act (M.G.L. c. 93, § 52 et seq.) and the Massachusetts CORI statute (M.G.L. c. 6, § 172), dnata Catering may obtain a consumer report or criminal offender record information for employment purposes, consistent with state law. Applicants may request a copy of any report obtained. New Jersey: In accordance with the New Jersey Opportunity to Compete Act (N.J.S.A. 34:6B-11 et seq.) and applicable consumer reporting laws, background checks will be conducted only as permitted by law, and applicants will receive required notices and rights regarding any consumer report obtained. Texas: Background checks may be conducted in accordance with applicable Texas law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained. Tennessee: Background checks may be conducted in accordance with applicable Tennessee law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained. #J-18808-Ljbffr Dnata