ProCall Operations Leader — People & Performance
NAPA Auto Parts
NAPA Auto Parts in Salt Lake City, UT is seeking a PROCall Supervisor to lead the Customer Communications Center and manage daily operations, staffing, and performance. You will direct the PROCall Specialists, enforce service standards, and ensure exceptional customer experiences while monitoring outcomes and coaching staff. The role emphasizes leadership, resource management, process improvement, and collaboration with store leadership to align operations with sales strategies. #J-18808-Ljbffr NAPA Auto Parts
Vacancy posted 14 hours ago
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