Shipping & Receiving Coordinator

Shipping & Receiving CoordinatorVandalia, ILAbout Odyssey LogisticsOdyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data-driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership.What Sets Us ApartOur work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care.At Odyssey, you are not just part of a company; you are part of building what comes next.The RoleWork Model: Onsite – Office/Warehouse Environment Work Schedule: Approximately 40 hours per week; overtime required as scheduled Travel Requirements: None Supervisory Responsibilities: NoBase Pay Range: $17.00 – $18.00 per hour Reports to: Manager, OperationsSummary / Primary RoleThe Shipping & Receiving Coordinator supports the daily shipping and receiving operations for the LTL department, coordinating inbound and outbound shipments, order entry, receiving, and shipping activities. This role ensures customer cargo is received and shipped safely, promptly, and accurately while maintaining proper documentation, appointment schedules, inventory information, and shipment statuses.The ideal candidate is organized, detail-oriented, customer-focused, and comfortable communicating with customers, carriers, drivers, warehouse personnel, and internal teams.What You'll DoWe are seeking a dependable and organized logistics professional who can coordinate daily shipping and receiving activities while providing excellent customer service and maintaining accurate records.Shipping & Receiving Coordination Coordinate daily inbound and outbound customer shipments using the load board.Process customer orders and coordinate inbound and outbound bookings.Receive products into inventory and monitor inventory levels.Verify pickups and deliveries and update shipment statuses in applicable computer systems.Documentation & Inventory Prepare and maintain all required documentation for inbound and outbound customer inventory.Ensure paperwork is accurate and complete before products are released for shipment.Distribute daily warehouse reports identifying materials scheduled to ship.Maintain shipping and receiving windows and appointment logs.Confirm appointments and communicate schedule changes as needed.Customer & Carrier Communication Respond to customer, vendor, and driver questions and address concerns or complaints professionally.Communicate with carriers, shippers, consignees, warehouse employees, and internal departments.Provide timely communication by phone and email regarding shipment activities.Track and trace domestic and international shipments from pickup through final delivery.Operations & Quality Support Report incidents, accidents, service failures, and claims.Support the Operations team in meeting safety, accuracy, and service expectations.Assist the International Group with administrative and clerical activities according to established procedures.Cross-train with account managers and participate in continuing education and training as needed.What You BringHigh school diploma or equivalent.Previous experience in a similar shipping, receiving, logistics, transportation, or warehouse environment preferred.Transportation or metals industry experience preferred.General trucking, intermodal, import, and export experience preferred.Strong Microsoft Office and general computer skills.Ability to type approximately 50 words per minute.Strong written and verbal communication skills.Excellent organizational and time-management skills.Strong attention to detail and problem-solving abilities.Customer-focused, professional, reliable, and self-motivated.Ability to work independently while also contributing effectively as part of a team.Strong judgment, resourcefulness, and initiative.Compensation & Schedule DetailsBase Pay Range: $17.00 – $18.00 per hour Bonus Eligible: Not specified Commission Eligible: NoNo relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.SafetyThis is a safety-sensitive position. Employment is contingent on passing a pre-employment drug screen, which includes testing for THC in accordance with company policy, and a criminal background check. Odyssey's drug-free workplace policy applies regardless of state or local laws on cannabis use.Work Environment & Physical RequirementsThis position works primarily in an indoor office environment with some exposure to airborne particles, odors, and fumes. The role routinely uses computers, phones, photocopiers, fax machines, filing systems, and other standard office equipment.The position requires frequent communication by phone and email and regular use of computers, calculators, and written documentation. Employees may frequently sit, stand, walk, and lift for extended periods and may occasionally need to lift up to 25 pounds.BenefitsWe offer a comprehensive and competitive compensation and benefits package, including:A choice of medical plans with FSA and HSA optionsDental InsuranceVision InsuranceCompany-paid Life and Disability Insurance401(k) Plan with Company MatchPaid Time Off (PTO) and Company HolidaysEmployee Assistance ProgramCompany Health & Wellness ProgramDiscounts with Preferred VendorsAt Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways.