Office Manager

Job Description

Job Description

We are seeking a detail-oriented, dependable Office Manager to serve as the operational backbone of our Haverhill

office. This is a broad, hands-on role for someone who thrives on variety, takes pride in accuracy, and enjoys being the

person colleagues, customers, and vendors can count on. You will play a central role in keeping our day-to-day

administration, finances, and customer relationships running smoothly.

Key Responsibilities

• Monitor the company ledger to ensure accurate, timely recordkeeping and flag discrepancies for review.
• Track and support the production schedule to keep administrative and operational workflows in sync.
• Field inbound customer service calls and respond to vendor payment inquiries in a professional, courteous manner.
• Conduct outbound collections calls and follow up on outstanding receivables.
• Maintain organized digital and physical office records, files, and correspondence.
• Use company software systems for day-to-day administrative work and learn new tools and processes quickly as the role evolves.
• Contribute to a positive, collaborative office culture by working closely with teammates across departments.

Qualifications

• Strong attention to detail and a consistently high standard of accuracy.
• Excellent customer service skills and phone etiquette, with a calm and professional demeanor.
• Proven ability to work effectively with co-workers and contribute to a positive team environment.
• Comfortable with computers and able to learn new software and systems on the fly.
• Reliable in-person attendance for the full 8:00 AM – 5:00 PM workday.
• Strong organizational and time-management skills; able to balance multiple priorities without losing track of details.
• Prior experience in office administration, bookkeeping, accounts receivable/payable, or customer service is preferred.

Company Description

Founded in 1984, Adamson Industries is a privately held business dedicated to building the finest public safety vehicles in the nation for local, state, and federal agencies. We are committed to our customers and the communities they serve, and to continuous improvement in everything we do. Our goal is to be the most knowledgeable, reliable, and respected Emergency Response Vehicle Upfitter in the United States.

Company Description

Founded in 1984, Adamson Industries is a privately held business dedicated to building the finest public safety vehicles in the nation for local, state, and federal agencies. We are committed to our customers and the communities they serve, and to continuous improvement in everything we do. Our goal is to be the most knowledgeable, reliable, and respected Emergency Response Vehicle Upfitter in the United States.