ASSOCIATE MEDICAL DIRECTOR

Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health isto provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community.

Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services.We are committed to ensuring equitable access to essential healthcare services for every member of our community, irrespective of financial status, language proficiency, sexual orientation, cultural background, living situation, or insurance coverage.

Job Summary:

The Associate Medical Director (AMD) plays a key leadership role in ensuring high-quality, patient-centered care for our community at Axis Community Health. This position involves both clinical and administrative responsibilities, supporting the Medical Director in overseeing healthcare services, provider performance, and operational efficiencies. This role offers a distinctive opportunity to combine clinical expertise with leadership, contributing to meaningful improvements in the health of the underserved population at Axis.

Qualifications:

• M.D., D.O. or Advanced Nursing degree from a recognized academic institution with board certification in a primary care specialty field of practice.
• Minimum of two (2) years of managerial experience in a hospital or clinic setting is required. Experience in Federally Qualified Health Center (FQHC) is preferred.
• Leadership experience with ability to effectively lead programs and manage professional–level employees preferred.
• Current valid California physician or nurse practitioner license.
• Knowledge of HEDIS, NCQA standards, Medi-Cal, Medicare, and Utilization Management guidelines.
• Knowledge of principles and practices of modern medicine and quality assurance as it applies to medical services.
• Experience working with Medicare Advantage and Accountable Care Organization (ACO) managers to develop strategies in care efficiency and quality Improvement highly desired.
• Basic Understanding of CalAIM (California Advancing and Innovating Medi-Cal) and the opportunities it provides to transform care for Medi-Cal's seniors and people with disabilities, specifically the D-SNP population.
• Previous experience with Epic Electronic Medical Records (EMR) preferred.
• Excellent ability to work well in a team setting, ability to listen respectfully and demonstrate flexibility in problem solving.
• Ability to keep accurate, clear and legible records.
• Strong analytical, employee relations, and interpersonal skills.
• Excellent writing, business communication, editing, and proofreading skills.
• Ability to interact effectively and in a supportive manner with persons of all backgrounds.
• Proactive, self-motivated and able to work independently as well as on a team with the ability to exercise sound independent judgment.
• Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times.
• Ability to establish and maintain positive and professional working relationships.
• Must be able to adjust priorities quickly as circumstances dictate.
• Must be able to be at work regularly and on time.
• Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting.
• A can‑do attitude, attention to detail, with the ability to organize.
• Ability to type a minimum of 35 WPM with minimal errors.
• Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems.
• Must be able to use office equipment (i.e. copier, fax, etc.).
• Advise the CMO on care transformation and strategies to improve care for the aging population and expand Medicare services.
• Work with Axis' other clinical leaders to support adoption of Medicare Advantage and ACO's Wellness and Care Management strategies.
• Engage with identified poorly performing clinicians to establish an agreed approach to performance improvement.
• Working with CMO, medical leaders at contracted payor organizations, and quality/analytics team to use claims and clinical data to identify opportunities for improvement performance.
• Collaborate with other clinical leaders to ensure success of Age Well Clinic in order to improve services and quality of life for older adults with low incomes.
• Create strategies for the coordination of care for dually eligible Californians via Medicare / Medi-Cal Plans.
• Serve as clinical lead at Second Street and Railroad clinics, overseeing the quality of care and the continual improvement of services and medical outcomes and ensuring care is consistent with Axis' standards of quality.
• Monitor utilization of resources to ensure quintuple aim of healthcare – improved population health, enhanced patient experience, reduced cost of care, improved provider well-being, and advancing health equity- are met.
• Provide direct clinical medical services in board-certified medical specialty in accordance with the highest applicable standards of medical and professional practice.
• Provide oversight of clinic scheduling activities at designated site.
• Ensure that the clinical staff adheres to clinic protocols, to include patient flow and procedural matters at designated site.
• Assist with provider cross coverage scheduling and after-hours back up call scheduling as needed.
• Provide all services in accordance with accepted medical standards, organizational policies, contractual requirements, and in a manner that is responsive to the needs of all patients.
• Supervise clinical providers including collaboration with advance practice providers as needed and assist CMO with conflict resolution that might arise among staff and patients.
• Work with the Chief Medical Officer, other Associate Medical Directors, and Medical Director of Population Health to Identify practice improvement opportunities and make a positive impact on resource utilization.
• Maintain a high level of awareness of evolving medical practices and work in collaboration with the Chief Medical Officer to develop and implement new practices and protocols as appropriate in adult medicine, pediatrics and reproductive health services for all locations.
• Participate in Community Health Center Network meetings, internal and external meetings and activities as requested.
• Participate in staff meetings and attend other meetings and training events as assigned.
• May be required to perform other related duties, responsibilities, and special projects as assigned.

Benefits:

• *Up to $10,000 sign-on bonus for direct hire providers who work 0.75-1.0 FTE (30-40 hours per week).
• Employer paid health, dental, and vision benefits to the employee.
• Option to participate in a 403(B) retirement plan with employer matching contribution.
• Participation in our Care-Based Incentive Plan.
• 12 paid holidays.
• Accrued paid time off with each pay period.
• Employee discount programs.
• Relocation bonus.
• License and DEA renewal fee reimbursement.
• Partial educational reimbursement.
• Continuing Medical Education (CME) reimbursement program.
• Medical Malpractice Coverage.
• Colleague Referral Bonus Program.
• **National Health Service Corps Student Loan Repayment Program Participant (HPSA score is 17).
• *Employees who are re-hired, internal transfers, internal promotions, consultants, contractors, or temporary staff are not eligible for this bonus. Providers must complete 90 days of active employment with Axis and maintain FTE eligibility to qualify for this bonus. Direct hires will receive a $10,000 bonus. Providers that are hired as an employee through an agency will receive a $5,000 sign-on bonus.
• **As a Primary Care Provider with Axis Community Health you may qualify for up to $50,000 in loan repayment in exchange for a two-year service commitment.

Physical, Cognitive, and Environmental Working Conditions:

Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship.

Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required.

Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods.

Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are.

Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues.

Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises.

Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity.

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