Intake Paralegal

Job Description Intake Paralegal – Personal Injury Law Firm Location: Manhattan Salary: Competitive, based on experience $75,000 to $85,000 Schedule: Full-Time Our growing Personal Injury law firm is seeking an experienced, compassionate, and highly organized Intake Paralegal to join our team. This role is critical to creating a positive first impression for prospective clients while ensuring all potential cases are properly evaluated and onboarded. Responsibilities Handle incoming calls from prospective clients and conduct detailed intake interviews Gather and document facts, injuries, insurance information, and accident details Evaluate potential cases based on firm criteria and attorney guidelines Request and review preliminary records and supporting documentation Open and maintain electronic case files Follow up with leads and prospective clients in a timely manner Coordinate attorney consultations and client appointments Draft retainer agreements and onboarding documents Maintain accurate notes and data within the firm’s case management system Provide exceptional customer service to clients during stressful situations Qualifications Minimum 2 years of Personal Injury intake experience preferred Bilingual Spanish preferred Strong phone presence and communication skills Ability to build rapport and show empathy with potential clients Excellent organizational and multitasking abilities Experience with case management software Detail-oriented with strong follow-through Ability to work independently and as part of a team #J-18808-Ljbffr Law Firm