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Complaints & Appeals Operations Manager (Escalations)

Horizon Blue Cross Blue Shield of New Jersey - Headquarters

Horizon Blue Cross Blue Shield of New Jersey seeks a senior manager to oversee an escalated complaints team. You will ensure timely resolution, staff development, and adherence to regulatory standards in a fast-paced health care environment. You will lead training initiatives, monitor KPIs, and collaborate with partners to drive improvements in member experience while aligning with company goals and compliance obligations. #J-18808-Ljbffr Horizon Blue Cross Blue Shield of New Jersey

Vacancy posted 2 days ago
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