Embassy Suites Boston at Logan Airport - Front Desk Assistant Manager OEM

Join Our Team as a Front Desk Assistant Manager! At Aimbridge Hospitality, we’re all about creating unforgettable guest experiences—and as our Front Desk Assistant Manager OEM, you’ll be right at the heart of it. Working side‑by‑side with the Front Desk Manager, you’ll help keep the front office running smoothly, making sure every guest is greeted with warmth, efficiency, and a touch of hospitality magic. You’ll help drive room revenue, boost occupancy, and lead the team in delivering service that guests rave about. If you’re a customer service rockstar with a knack for solving problems and keeping things organized, we’d love to have you on our team! This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly. Key Skills/Responsibilities Service with a Smile: You’re the friendly face guests and team members count on. Whether it’s a warm welcome or a helpful hand, you deliver top‑note service that makes people feel right at home. Lead the Way: You motivate, coach, and guide the front desk crew like a pro—keeping standards high, operations smooth, and the vibe positive. Problem‑Solving Powerhouse: You spot issues before they become problems and handle guest concerns with calm, quick thinking. Smooth operations? That’s your specialty. Master of the Details: From managing room revenue to keeping your look sharp and systems running, you’ve got the financial smarts, organizational skills, and tech know‑how to keep everything on point. Education & Experience 2‑year college degree with 3 or more years of related experience, or a 4‑year college degree with at least 1 year of related experience. 3‑5 years of progressive experience in a hotel or related field, preferably with supervisory experience. Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity. Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid. Benefits After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short‑Term and Long‑Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information This all‑suite hotel offers a complimentary cooked‑to‑order breakfast and an on‑site restaurant, Porter Grill and Bar. The Logan Airport Embassy Suites features two‑room suites with 2 HDTVs and a sofa bed. Guests can also take advantage of in‑room microwaves and refrigerators as well as the free evening manager’s reception, featuring light snack and nonalcoholic beverages. The hotel also features business facilities with a conference area for up to 300 guests. A fitness center, indoor pool and a whirlpool are also available. Exploring Boston is easy when staying at the Embassy Suites Boston at Logan Airport. With free shuttle service to the 'T' (underground) station, guests can easily visit the attractions of the city center. The Boston Convention Center as well as the city's financial district are within a 5‑mile radius of the property. #J-18808-Ljbffr Aimbridge Hospitality