Software Engineering Manager

Micrologic is scaling rapidly with its end-to-end Car Wash workflow automation platform that integrates POS, Kiosk, Controller, hardware, Payments, Marketing automation, and enterprise cloud services into a unified suite for car wash business owners and operators.

As we continue to grow, we are seeking a hands‑on Engineering Manager who will be responsible for product engineering delivery, driving engineering excellence, technical quality, and team development across the product portfolio. This role blends hands‑on technical leadership with people management, while partnering closely with Product team (Product Owner / Manager) to jointly own the roadmap planning and execution. The Engineering Manager ensures that systems that they deliver, and the supporting engineering practices are scalable, sustainable, and aligned with long‑term platform strategy, and growth the objectives.

This is not a project‑execution role; it is a technical leadership and people‑management / development role that ensures the team builds and predictably delivers high‑quality, maintainable, and resilient software on time and within the budget.

DUTIES AND RESPONSIBILITIES:

Engineering Quality & Technical Leadership (Primary Focus)

• Own engineering quality standards, coding practices, and technical review processes.
• Collaborates with architects and senior engineering leaders to drive architectural decisions, system design, and long‑term technical evolution.
• Partner with Platform Engineering to ensure systems are secure, scalable, reliable, observable, and maintainable.
• Drive reduction of technical debt and enforce sustainable engineering velocity.
• Partner with Architects, DevOps, and QA leaders to implement and oversee CI/CD, testing frameworks, and engineering automation improvements.
• Manage, coach, and develop engineers, focusing on technical growth, and engineering excellence.
• Build a culture of accountability, sense of urgency, and ownership.
• Provide regular feedback, performance evaluations, and development plans.
• Hire and onboard high‑caliber engineering talent.
• Develop future leads and senior engineers through structured mentorship.
• Lead hybrid teams comprising onsite and offshore resources.

Roadmap Planning & Execution (Shared Responsibility)

• Partner with the Product Management to define scope, sequence, and delivery plans of products.
• Assess technical feasibility, identify risks, and provide engineering estimates for all development requests.
• Ensure engineering capacity, constraints, and technical risks are factored into roadmap decisions, most importantly when it comes to providing timeline commitments.
• Support and ensure timely delivery of product and project deliverables by removing technical blockers and ensuring engineering readiness (definition of done).
• Maintain alignment between technical priorities and product outcomes.
• Participate and drive agile engineering delivery rituals ensuring team is on track.

Operational Excellence

• Ensure availability, reliability, and performance of applications in production.
• Ensure environments supporting SDLC execution (SIT, QA, UAT, Staging etc.,) without interruptions.
• Drive incident response, root‑cause analysis, and long‑term corrective actions.
• Establish and track engineering KPIs (quality, stability, technical debt, cycle time).
• Partner with SRE/Platform teams to improve observability, monitoring, and operational tooling.

Success Measures

• High engineering quality and reduction in defects, outages, and rework.
• On‑time delivery of commitments.
• Demonstration of technical architecture excellence, and long‑term maintainability of systems.
• Growth and performance of engineering team members.
• Predictable delivery of roadmap in partnership with Product Management.
• Improved engineering velocity through better tooling, automation, and technical foundations.
• Healthy balance between feature delivery and technical investment.

REQUIRED QUALIFICATIONS:

• 8+ years in software engineering leveraging .NET, C#, .Net Core and related Microsoft technologies, with 2–4 years in managing or leading engineering teams.
• Strong technical depth and understanding of cloud platforms (AWS services), microservices architecture, REST APIs, and distributed systems.
• Demonstrated ability to lead design / reviews, make architectural decisions, and develop technical strategy.
• Technical expertise or strong familiarity with frontend frameworks (React/Angular).
• Strong understanding of security, performance optimization, and observability.
• Proficiency with CI/CD pipeline, Git, automated testing, and DevOps practices.
• Ability to enforce code quality, technical design standards, and SDLC governance.
• Strong partnership skills with Product, QA, UX, and Platform teams to achieve desired objectives.
• Strong collaboration skills to work with customer facing teams in managing customer expectations.
• Ability to balance short‑term delivery needs with long‑term technical health.
• Ability to quickly learn and apply new tools and technologies.
• Experience or familiarity with leveraging AI tools to improve code quality, and
• Ability to lead triage, technical investigation, and RCA of critical issues.
• Experience mentoring engineering teams; working with offshore teams.
• Strong ownership mindset and ability to operate with autonomy.
• Clear, concise communication, comfortable engaging with executives and engineers alike.
• Empathetic leadership style with a focus on team health and sustainability.

PREFERRED QUALIFICATIONS:

• Master’s or Bachelor’s degree in Computer Science
• Experience modernizing legacy .NET applications to .NET Core, cloud‑native, microservices architectures.
• Experience working with distributed hardware devices (kiosks, controllers, scanners, IoT).
• Experience supporting enterprise customers with mission‑critical deployments.
• Prior experience in a high‑growth or fast‑paced startup‑style environment.
• Go getter mindset when it comes to meeting objectives.