Global Clinical Trainer - Cardiac Rhythm Management

Global Clinical Trainer

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

The Opportunity

We currently have an opening for a Global Clinical Trainer within the Cardiac Rhythm Management Division, based in Austin, TX. This is a fully onsite role. This position works for the Abbott CRM Division and is responsible for delivering real-time training. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

The primary purpose of this role is to ensure Abbotts cardiac rhythm management products and therapies are effectively adopted by equipping internal teams and healthcare professionals with consistent, high-quality training worldwide. By developing and delivering scalable, innovative training programs, the position drives product understanding, safe usage, and successful launches, directly supporting business growth and market impact. Ultimately, the role exists to align global education efforts with strategic objectives, enhancing both customer outcomes and organizational performance.

What You'll Work On

• Deliver virtual, hybrid, and in-person new hire and product launch training to the U.S. Abbott commercial field team and internal customers
• Lead comprehensive training sessions on the safe and effective use of various new and existing cardiac rhythm management products for healthcare professionals
• Partner with instructional design to evaluate, develop, update, and adapt training materials based on analysis data.
• Partner with Abbott business unit stakeholders to plan launch training for new products and therapies.
• Collaborate with sales and marketing teams to develop objective-led educational materials to promote CRM products
• Deliver procedure and product specific therapy train-the-trainer training to the Global Trainers and Education Specialists prior to launch
• Manage partnerships with other Education Specialists and Trainers to employ a continuous improvement strategy that supports key business objectives and achieves growth targets
• Manage peers from Abbott divisions as guest speakers on new CRM products and share/collect best practices
• Lead and ensure positive trainee experience and global message consistency at programs and become an expert within the designated therapy on trainee needs
• Partner with other stakeholders to keep training curricula as globally consistent and standardized as possible
• Evaluate training effectiveness through assessments and feedback surveys in order to adjust content and delivery methods to improve outcomes
• Provide input and subject-matter expertise to relevant groups or on relevant projects
• Comply with global regulations and requirements, company policy, operating procedures, processes, and task assignments
• Keep current on developments in the field, specifically on product and therapy knowledge, market, and industry trends
• Drive a culture of best practices, technologies, and tools and as appropriate apply those best practices following adult learning techniques
• Own collaboration with other Education Specialists and Trainers across Abbott to employ a continuous improvement strategy that supports key business objectives and achieves growth targets

Required Qualifications

• Bachelors Degree in biotechnology or medical related field OR An equivalent combination of education and work experience
• Minimum 3 years
• Strong verbal and written communication with ability to effectively communicate at multiple levels in the organization.
• Ability to react quickly to problems and provide solutions
• Confidence presenting in front of diverse audiences
• Ability to appropriately address learner questions and maintain engagement
• Cardiac Rhythm Management experience
• Field experience in cardiac pacing
• Experience with adult education and training, with a preference towards medical sales staff, physicians, or AHPs
• Knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Affinity for educating others and a demonstrated ability to simplify and articulate complex topics effectively
• Experience creating multi-media, experiential rich content in blended learning/virtual environment
• Ability to work in highly matrixed organization and geographically diverse business environments
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment