Strength and Conditioning Trainer

Strength & Conditioning Trainer

The Strength & Conditioning Trainer is a coaching professional responsible for delivering safe, effective, and results-driven strength training to Club members through personal training sessions, small group training, and fitness floor support. This role blends technical coaching expertise with genuine hospitality: you are equal parts strength coach, movement educator, and ambassador for the Club's fitness culture. This is a member-facing role where presence, professionalism, and coaching quality are non-negotiable. You are visible on the fitness floor, engaged with members at every level of experience, and trusted to program intelligently for everyone from the first-time lifter to the seasoned athlete. You represent the standard of what training at the Club means. Success in this role looks like a full and growing training book, members who see measurable progress and train with confidence, a fitness floor that feels welcoming and expertly supported, and a reputation among members and teammates as the coach who does it right every session.

Essential Responsibilities

• Design and deliver individualized strength and conditioning programs based on member goals, training history, movement assessments, and health considerations.
• Conduct member fitness assessments, movement screens, and goal-setting consultations; document baselines and track progress over time.
• Coach proper exercise technique, alignment, and movement quality in every session; correct form in real time and prioritize safety over load.
• Apply sound programming principles: progressive overload, periodization, appropriate exercise selection, and intelligent progressions and regressions for all fitness levels.
• Deliver personal training sessions, small group training, and specialty strength programming as scheduled.
• Adapt programming for members with injuries, limitations, or special considerations; refer members to appropriate medical or allied health professionals when needs fall outside scope of practice.
• Stay current on strength and conditioning research, coaching methods, and industry best practices; bring that knowledge to the floor.

Member Experience & Floor Presence

• Maintain a visible, approachable presence on the fitness floor during assigned floor hours; members should never feel unsupported in the space.
• Greet members warmly and by name when known; build genuine relationships that make the fitness experience personal and consistent.
• Provide equipment orientations, spot requests, and technique guidance to members on the floor, whether or not they are training clients.
• Promote Club fitness programs, personal training services, and small group offerings in a professional, service-first manner.
• Support new member fitness onboarding: welcome consultations, facility orientations, and introductions to Club programming.
• Handle member questions and concerns with professionalism and follow-through; escalate sensitive or recurring issues to leadership with clear context.

Safety & Equipment Standards

• Ensure all training areas, free weight spaces, and equipment are safe, organized, and member-ready throughout every shift.
• Re-rack weights, straighten equipment, and restore training spaces to organized condition; hold members and teammates to the same standard.
• Sanitize equipment after each training session and support scheduled cleaning rotations on the fitness floor.
• Inspect training equipment regularly; promptly report damaged or malfunctioning equipment to management and remove unsafe items from service.
• Follow and enforce all Club safety procedures, emergency protocols, and incident reporting requirements.

Operational Discipline & Team Standards

• Arrive a minimum of 10 minutes prior to each scheduled session or floor shift, prepared and ready to coach.
• Manage the training schedule accurately: session bookings, confirmations, cancellations, and session records in Club management software.
• Accurately record all hours worked by clocking in and out and maintaining an up-to-date timecard.
• Wear professional athletic attire while onsite and represent the Club's standard in appearance and conduct.
• Communicate professionally with management via email, phone, and text during normal business hours.
• Complete required administrative tasks, training assignments, and company meetings in a timely manner.
• Comply with all Club policies, operating procedures, and site-specific SOPs.

Qualifications

• Current nationally accredited personal training or strength and conditioning certification required: NSCA-CSCS, NASM-CPT, ACSM, ACE, or equivalent. CSCS or comparable advanced strength credential strongly preferred.
• Current CPR/AED and First Aid certification.
• Minimum of 3 years of experience coaching strength and conditioning, personal training, or athletic performance; private club, luxury hospitality, or high-touch fitness environment experience a plus.
• Strong knowledge of strength training principles, biomechanics, program design, periodization, mobility, and injury-aware coaching.
• Demonstrated ability to coach members of varying ages, abilities, and training backgrounds with equal skill and care.
• Excellent cueing, communication, and interpersonal skills; warm, composed, and professional across all interactions.
• Genuine service orientation: you take pride in doing the job right, you notice the details others miss, and you hold yourself to a high standard.
• Reliable and consistent; members and teammates depend on you to show up and perform at a high level every session.
• Proficiency with fitness scheduling or club management software; experience with Book4Time or similar platforms preferred.
• Flexible availability including early mornings, evenings, weekends, and holidays; the Club's busiest training times require this role to be fully present.

Physical Requirements

This is a physically active role. The Strength & Conditioning Trainer must be able to actively demonstrate exercises and coach hands-on for the duration of scheduled sessions; stand, walk, bend, kneel, squat, and reach for extended periods; safely spot members during resistance training; and frequently lift, carry, and move equipment weighing up to 50 pounds, with or without reasonable accommodation. The role requires the physical stamina and energy necessary to safely deliver high-quality coaching throughout a full shift.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.