School Account Manager

School Account Manager

The School Account Manager will serve as the primary contact for School Client Administrators and who are part of our ExtensisHR PEO School client base. This person will serve as the conduit between the client and the Extensis Service Team to make sure these high-level clients' needs are understood, met, and exceeded. This person should serve as a combination of customer service, technical support, HR and Payroll support and address reporting requirements. At times this person will also assist sales on calls, presentations, and training.

What You'll Do:

• Act as a primary point of contact for school administrators
• Facilitate support for the client on administrative, HR and Payroll related items as necessary
• Facilitate and coordinate work to be done for the client or employees on a scheduled and as needed basis
• Provide professional high level customer service to both the client admin and key decision makers
• Closely monitor and assist with various client projects, benefit renewal and employee onboarding
• Understand and coordinate client specific reporting requirements
• Plan and coordinate onsite client visits quarterly or as needed alone or with supporting team members
• Coordinate or assist training strategies using Vector K-12 and/or ExtensisHR LMS
• Assist with sales with prospect meetings as the person responsible for servicing the accounts
• Assist with sales and broker with training and value proposition of School services
• Facilitate and assist with servicing of additional vendor relationships
• Provide analysis of services used by clients and time utilization
• Curate and grow a referenceable client list based on School services

What You Bring:

• 5+ years of experience working in a professional setting
• 5+ years of experience working in the school market
• Strong grasp of Leave of Absence management
• Experience working in PEO Industry is a plus
• Experience in HR and Payroll is preferred
• Bachelor's degree
• SHRM Preferred
• Strong Attention to detail; organized
• Self-Motivated/self-starter
• Strong project management skills
• Business Acumen
• Strong communication skills and excellent writing skills
• Excellent internal and external customer service skills
• Located on the West Coast

What We Offer:

At ExtensisHR, we recognize there are many factors that influence your overall satisfaction both at work, and in your personal life. Under our 'You Supported Program,' we provide a great mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Some of these offerings include:

• Competitive compensation to reward you for your hard work every day.
• Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events.
• Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one.
• Pretax Spending Accounts to ease taxes on health and dependent care expenses.
• 401k and IRA retirement plans, employer contributions.
• Extensive professional development programs to help you get to where you want to go in your career.
• Employee Discounts on retail and entertainment.
• A social and community outreach committee that promotes a fun inclusive culture through in-office events and networking opportunities.
• Diversity, Inclusion and Equity (DEI) committee that promotes organization DEI initiatives and employee engagement.
• Complimentary coffee and snacks to keep you fueled and productive throughout the day.

Position Salary: $110,000-135,000 annually, commensurate with experience, skills, qualifications, and business needs. This role is eligible for variable compensation, subject to the terms of the applicable incentive plan.

Work Environment :

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

ExtensisHR is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ExtensisHR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ExtensisHR are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ExtensisHR will not tolerate discrimination or harassment based on any of these characteristics.