Bike Assembler / Bike Builder

Bike Assembler

Whether you're helping someone find their first bike or tuning up a ride for an epic journey, we're in the business of creating lasting memories. The pace is fast, our customers are passionate, and a collaborative, customer-focused mindset is essential. We prioritize hospitality skills and are more interested in your eagerness to learn than in what you already know. If you're a bike expert, fantastic! If not, we provide comprehensive training. What matters most is your ability to understand customer needs and deliver exceptional service.

We are seeking a detail-oriented and mechanically inclined individual to join our team as a Bike Assembler. In this role, you will be responsible for assembling, inspecting, and testing bicycles to ensure they meet our quality standards. The ideal candidate has a keen eye for detail, good hand-eye coordination, and a passion for working with tools and mechanical components. This position requires a commitment to safety and efficiency, as well as a customer-focused approach to deliver the best possible product. This position is ideal for individuals who enjoy hands-on work and take pride in delivering a high-quality product.

Responsibilities include:

• Delivering the highest level of customer service and ensuring a positive experience for every guest.
• Assembling bicycles, bike components, and installing accessories according to specifications, ensuring all components are properly aligned and securely attached.
• Assembling car racks and other large accessories as needed.
• Inspecting assembled bikes to confirm that they meet quality and safety standards.
• Performing minor adjustments and repairs as needed during the assembly process.
• Testing bicycles for functionality and stability before final approval.
• Maintaining an organized, clean, and safe workspace.
• Reporting any issues or defective parts to the supervisor promptly.
• Following all safety protocols and adhering to company policies.
• Having confidence working with suspension systems and hydraulic systems.

Qualifications include:

• A positive attitude with an ability to engage with customers in a friendly, approachable manner.
• An affinity for bicycles and the cycling industry.
• Team player mindset with the ability to collaborate effectively with colleagues and contribute to a positive workplace culture.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Attention to detail.
• Ability to read and interpret assembly instructions.
• Physical ability to lift and move bicycles and other heavy equipment (up to 50 lbs.)
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Prior bike mechanic experience is preferred, but not required.

We are an Equal Employment Opportunity ("EEO") Employer. We strictly prohibit discrimination based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.