SAP iXp Intern - Product Management, Digital Platforms & AI

SAP iXp Intern - Product Management, Digital Platforms & AI We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What You’ll Build The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact. Position title: SAP iXp Intern - Product Management, Digital Platforms & AI Location: Hybrid - Newtown Square Working hours: Full time 40 hrs./week As a Product Management Intern within the Digital Platforms team, you will be at the forefront of the Agentic AI revolution. You will support the "Build & Run" operations for SAP’s premier digital properties—including SAP.com. You will support our teams as we transform our digital platforms to AI-driven, autonomous experiences. This role is designed for a high-potential individual who wants to master the intersection of Enterprise MarTech, SAFe Agile delivery, and Generative AI integration. Key Product Responsibilities Prompt & Experience Engineering: Support the refinement of RAG (Retrieval-Augmented Generation) workflows by documenting client needs and helping technical teams tune AI responses for accuracy and brand voice. Digital Platform Orchestration: Coordinate production schedules ensuring assets meet SAP’s high standards for quality, governance, and metadata accuracy. Data-Driven Insights: Utilize Analytics to track the performance of new capabilities. Support technical readiness and enablement for new technologies. AI Operations Support: Assist in the deployment and monitoring of SAP Joule and Adobe AI Assistant across the digital ecosystem to automate B2B buyer journeys and content supply chains. Agile Value Delivery: Actively participate in SAFe (Scaled Agile Framework) ceremonies. Help manage the Team Backlog, focusing on user stories related to AI-driven personalization and "segmentation-of-one" strategies. Responsible AI Governance: Assist in audits to ensure all digital AI features adhere to SAP’s Responsible AI global standards, focusing on data privacy, transparency, and bias monitoring. Digital Transformation: Support SAP’s roll out of industry-leading Marketing technologies including the Adobe Suite (AEP). What You’ll Bring We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning. Education: currently pursuing a degree in Marketing Tech, Data Science, Computer Science, or Digital Transformation. Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program. Core Skills & Qualifications Methodology: Basic understanding of Agile/Scrum or SAFe 6.0. Knowledge of how "Sprints" move a product from vision to reality. AI Fluency: A strong desire to learn the mechanics of Large Language Models (LLMs), Vector Databases, and Agentic Orchestration. Platform Literacy: Familiarity with the Adobe Experience Cloud (AEP, AEM, Target, or Analytics) or similar enterprise-grade CMS/MAP. Technical Tools: Proficiency in Jira/Confluence for workflow management and Figma for reviewing AI-prototype UX designs. Communication: Ability to translate business concepts into clear technical requirements working with diverse stakeholder groups. Additional Desired Qualities Digital mindset, Innovative thinker, and Technically Savvy Drive for knowledge and relationships building Proactive and eager to jump in Exceptional organizational and planning skills and a proven ability to multi-task Excellent communication, customer service, and collaboration skills Attention to detail with an emphasis on accuracy and quality Ability to prioritize effectively to manage multiple projects, including numerous deliverables Experience working in a team environment as well as independently Ability to collaborate across teams globally Ability to complete tasks in a timely manner Strong desire to learn along with professional drive Willingness to acquire new skills to meet evolving needs Proficiency with Microsoft Office programs, including Word, Excel, and PowerPoint Basic knowledge of design principles and commonly used tools Basic understanding of Web production tools and content management systems Cognitive Empathy: Understanding how AI agents interact with humans and the ability to map those "conversational" journeys. Prompt Engineering: The ability to structure queries for GenAI tools to produce high-quality, brand-compliant business outputs. Data Literacy: Moving beyond "reporting" to "analysis"—understanding metrics like AI Confidence Scores, Conversion Lift, and Pipeline Velocity. Where You Belong Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support. Project-driven Experience: Kickstart your career with hands‑on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future‑ready skills from a variety of virtual, in‑person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast‑paced environment. Open doors for future career opportunities within SAP and beyond. The Digital Platforms team consists of elite technologists dedicated to making SAP.com and all managed digital properties the world’s most advanced B2B platform. We manage the touchpoints, underlying technologies, and program driving transformation for SAP.com, Search.sap.com, Partner.sap.com, Support.sap.com, Developer.sap.com, campaign and microsite environments. We are "Customer Zero" for SAP’s own Business AI. By joining us, you aren't just observing the future of AI—you are helping to build, run, and prove it to the world. EEO & Accessibility Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you need accommodation, please contact the Recruiting Operations Team at View email address on click.appcast.io. Compensation Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 0 - 0 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. Requisition ID: 444761 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid #J-18808-Ljbffr SAP SE