Project Manager II

Job Description

Job Description

Description:

About the Company:

MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement. MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection—connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners.

Our Mission: Delivering leading-edge technology to restore hearing and empower connection.

About the Role:

The Project Manager II is a curious, creative problem-solver who thrives on asking thoughtful questions, challenging assumptions, and helping teams think more critically about how work gets done. This role is ideal for someone who values continuous learning, adapts quickly in evolving environments, and enjoys partnering with others to design practical, people-centered solutions. Supporting the successful execution of cross-functional initiatives, the Project Manager II manages small-to-medium-sized projects, coordinates change activities and works closely with business stakeholders to translate ideas into actionable, well-executed outcomes that move the organization forward.

Operating within the PMO governance framework, the Project Manager owns day-to-day execution, change impacts, and communication strategies for approved initiatives, partnering closely with business leaders, Information Systems, and end users. This role leverages the Project Coordinator support for documentation and tracking while maintaining accountability for delivery outcomes and stakeholder alignment.

Primary Responsibilities:

Project Delivery and Execution

• Owns the full lifecycle delivery of assigned projects, ensuring scope, schedule, budget, quality, and risk are actively managed.
• Develops integrated project plans that incorporate delivery activities, change management actions, communication milestones, and readiness checkpoints.
• Drives execution through disciplined planning, progress tracking, and issue resolution in alignment with PMO standards.
• Identifies, assesses, and mitigates project risks, issues, and dependencies; escalating decisions as needed to maintain momentum.

Change Management and Adoption

• Assesses change impacts to people, processes, and systems; identifing affected stakeholder groups and readiness risks.
• Develops and executes change management plans, including stakeholder engagement, training coordination, adoption milestones, and reinforcement actions.
• Partners with functional leaders and change champions to ensure successful adoption of project outcomes.
• Monitors change effectiveness and adoption metrics; adjusts strategies to address resistance or gaps.

Business Analysis and Requirements Gathering

• Leads business analysis activities for assigned initiatives, including requirements elicitation, process mapping, and current/future state analysis.
• Translates business needs into clear, prioritized requirements and functional specifications for technical and delivery teams.
• Validates requirements with stakeholders and ensure traceability through design, build, testing, and deployment.
• Supports solution design discussions by evaluating options, impacts, and trade-offs.

Communication and Stakeholders Management

• Develops and executes clear, audience-appropriate communication plans for projects and change initiatives.
• Serves as the primary communication lead for assigned projects, ensuring consistent, transparent messaging across stakeholders.
• Facilitates project meetings, workshops, and decision forums; ensure outcomes and actions are clearly communicated and tracked.
• Prepares stakeholder updates summarizing progress, risks, impacts, and decisions needed.

PMO Collaboration

• Contributes to continuous improvement of PMO standards, templates, and delivery practices.

Quality and Compliance

• Ensure all documentation and processes comply with company policies, Quality System requirements, and applicable regulations.

Position Qualifications:

• Attention to detail and ability to complete tasks in a timely manner
• Strong organizational and project management skills; experience with tools such as Asana is a plus.
• Ability to gather and document business requirements for digital solutions.
• Ability to think critically, ask insightful questions, and challenge assumptions in a constructive manner to drive better business outcomes.
• Familiarity with enterprise business applications such as CRM, ERP, and/or RCM systems; experience with Microsoft Dynamics is a plus.
• Ability to interact courteously and professionally during interactions with internal staff or vendors while representing MED-EL Corporation
• Strong interpersonal skills, sound judgment, and a positive, solutions-oriented attitude.
• Team-oriented mindset with willingness to support colleagues and contribute to problem solving.
• Strong written and oral communications skills
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Commitment to self-development and continuous learning.
• 2+ years of experience directly as a Project Manager
• Bachelor’s degree in business administration, project management, organizational change, or an equivalent discipline.
• Project or Change Management Certifications (e.g., PMP, CAPM, Prosci) are a plus.
• Experience with Agile Methodologies, especially in software development and delivery is a plus.
• Located in – or willing to relocate to – Durham, NC

What We Offer:

We know that benefits are important to you, and we offer a robust benefits package including:

• Medical, dental, and vision coverage available, effective on the first day of the month following 30 days of active service.
• 401k Match
• Health Savings Account
• Short term and long-term disability paid by the company.
• Company paid life insurance with an option to purchase additional coverage.
• FSA Dependent Care
• Pet Insurance
• Critical Illness
• Accident Insurance
• PTO – 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
• Employee Assistance Program

MED-EL Corporation is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.