Systems Engineer, Information Resources

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!


JOB SUMMARY
The Storage & Virtualization Engineer plays a critical role in ensuring the reliability, performance, and security of the organization's enterprise storage and virtualization infrastructure. This position serves as the primary subject matter expert for large scale Isilon/PowerScale environments, enterprise SAN arrays, and Fiber Channel fabrics, while also providing secondary support for VMware compute clusters. The engineer is responsible for capacity planning, performance optimization, Zero Trust security enforcement, and end to end data protection. This role requires deep technical expertise, strong analytical skills, and the ability to operate in a fast paced, mission critical environment. Please note, this position does not support H1B visa sponsorship.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree with major coursework in computer science, math, information systems or other related field. An equivalent combination of education and/or directly related experience may be substituted in lieu of the stated requirements.

• Experience
  2 years experience in field directly related to operating systems and systems administration, including experience working with and maintaining multiple server hosts, in a combined environment and Experience with project management phases and methodologies, as it relates to assigned projects and tasks.

• Licenses and Certifications
  Certification in at least one relevant operating system or associated technology.

JOB DUTIES

• Works with current, commercial grade server hardware, both for physical and virtual hosted environments.
• Works to identify and propose innovative and creative solutions that enhance or increase the efficiency of the services provided by Information Resources to the campus community.
• Perform network troubleshooting at the server host level, using associated tools, i.e. network traces.
• Works with server hosts running in a combined directory services environment, and handles associated share/folder/file configurations and rights assignments.
• Works with operating system security components, both with identifying potential vulnerabilities, and remediating said vulnerabilities where applicable.
• Analyzes and remediates problems involving server hardware, operating systems, database systems, applications, or other related technologies associated with the server host system. This includes troubleshooting hardware and software issues using proficiencies with the proper tools and utilities.
• Works with system users and engineers to make recommendations, receive feedback, and test additions and/or enhancements to the server host environment so that the systems and any associated/hosted applications or virtual environments are updated, tested, developed, and implemented as required.
• Proposes policies for server hardware, operating system and associated storage layout and design; works in tandem with scientific and technical community using knowledge of future trends to produce a combined systems solution that is based on user and system engineer needs.
• Installs server hardware, operating systems and associated application upgrades, in a manner that maintains proper system integrity.
• Responsible for consulting with ends users, application analysts and vendors, as a component of leading assigned project efforts; this includes the initial design and development phases, hardware/software specifications and pricing, and the follow on system design, build, configuration testing, go live and project closure tasks.
• Responsible for developing documentation relative to assigned projects and tasks including documentation related to system testing, disaster recovery and routine system administration processes.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.