Housekeeping Coordinator

Housekeeping CoordinatorThe Housekeeping Coordinator manages calls into the housekeeping department and ensures all guest requests are forwarded to the appropriate individual to follow through on request, facilitating the operational efficiency of the department.What you will do:Open the department in the morning shift, print all needed reports. Create daily work assignments for Room Attendant and Turndown Attendant in designated computer systems. Issues the daily work assignments to Lobby Attendants, Housemen and Supervisors.Ensure special set ups in guestrooms, guest requests, group and event movement are highlighted on assignments.Monitor Housekeeping, Laundry & Valet and Engineering service requests from guests for action in a timely manner and follow up if needed.Update daily the PowerPoint briefing slideshows for the Morning and Evening Housekeeping briefings.Monitor status of stayover rooms and arrival rooms and move rooms around in Room Attendant assignments to ensure all rooms are cleaned and inspected by 3pm.Monitor Housekeeping staffing for all positions for the next day and informs the Housekeeping management of any over or understaffing according to labor standards.Conduct weekly inventories of all Housekeeping supplies with the input of the Floor Supervisors and submit Purchase Orders to hold par levels.Maintain tracking sheets for Housekeeping staff productivity.Maintain cleanliness in the Housekeeping Office and storage rooms.What you bring:Prior housekeeping coordinator, receptionist, or high-volume call center experience, preferably in a luxury hotel or resort.Excellent personal presentation and interpersonal skills.Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite, Opera, and HotSOS preferred/is a plus.Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.What we offer:Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesComplimentary Accommodation at other Four Seasons Hotels and ResortComplimentary Dry Cleaning for Employee UniformsComplimentary Employee MealsSchedule & Hours:Full-TimeThis position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidaysMiscellaneous:US work authorization is required.Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.