Administrative Specialist

Job Title

Animal Services Specialist

Job Description

Reporting directly to the Animal Services Assistant Manager, responsible for front-desk operations and customer service at the Williamson County Regional Animal Shelter (WCRAS). Level I of II in Animal Services Specialists.

Examples Of Work Performed

Performs front-desk reception and customer service

Processes intake of stray, owner-surrendered, community cats, and rabies-quarantine animals

Reviews animal microchip data: may contact microchip company, veterinarian and/or registered pet owners to facilitate return

Records documentation of animal health, behavior, medication, and vaccination status

Reviews and processes applications and provides counseling for adoptions and fosters

Processes payments, issues receipt and balances a cash drawer

Performs data entry and maintains electronic documentation files

Receives and distributes deliveries of supplies and donations

Performs janitorial duties to maintain the administrative areas of the shelter

Follows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadership

Performs special duties as assigned

Organization Relationships

Reports directly to – Animal Services Assistant Manager

Direct Reports – No

Physical Demands

Position involves prolonged sitting at a workstation, reaching, walking, twisting, bending, repetitive motions and standing

Position involves lifting and carrying of animals and equipment up to twenty-five (25) pounds, and exertion of up to twenty-five (25) pounds of force to move objects

Ability to hear and/or see alert cues regarding animal and staff security

Environmental Factors

Work is primarily indoors in an air-conditioned environment

Frequent handling of animals, including contact with waste and blood

Exposure to unpleasant smells and a noisy and wet environment associated with a shelter

Exposure animals that are agitated or injured that may attempt to bite or scratch

Irregular Hours

Flexibility to work evenings, weekends, and holidays is a schedule requirement

May be deemed essential personnel for emergency situations at discretion of Director

Minimum Qualifications

High school diploma or equivalent

One (1) year of administrative experience, preferably in a customer-service role

One (1) year cash-handling experience

Licenses And Certifications

Required within thirty (30) days of employment

Valid driver's license

Preferred Qualifications

Three (3) years of administrative experience, preferably in a customer service role

Experience in animal behavior, health, or welfare field

Bilingual (Spanish)

Employment Testing

Employment is contingent on passing any post-offer pre-employment screening as listed below:

Criminal background check: Yes

Motor Vehicle Record check: Yes

Drug screening: Yes

Physical exam: No

Psychological exam: No

Additional: N/A

Supplemental Information

A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone View phone number on click.appcast.io or visit our website at Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department. Tobacco Free Workplace Policy Williamson County is a tobacco free workplace. The use of tobacco and non-tobacco products such as vapor, e-cigarettes and the use of chewing tobacco or like products is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.