Claims Administrative Assistant

CLAIMS ADMINISTRATIVE SUPPORT ASSISTANT

Hybrid Schedule

First things First: Who are we?

Twice the size of our next largest competitor, First Student is the leading school transportation solutions provider in North America. Every day, we complete 5 million student journeys, moving more passengers than all U.S. airlines combined. With a team of highly trained drivers and the industry's strongest safety record, First Student delivers reliable, quality services including full-service transportation and management, special-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts.

About the Position

Performs routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing/maintaining paper and electronic files, and providing information to callers.

Claims Administrative Support Assistant Responsibilities:

• Opens, reads, routes, and distributes incoming mail and other materials. Prepares answers to routine letters.
• Take outgoing mail to the USPS mailbox located on the 1st floor of the building using a dolly or other wheeled cart.
• Sets up and maintains paper and electronic filing systems for records, correspondence, and other materials.
• Completes and routes forms in accordance with company procedures.
• Assist with claims intake and Risk Management Platform
• Assist in other processes such as reconciliation, expense report preparation, invoicing/Accounts Payable procedures, etc.
• Makes copies of correspondence and other printed material.
• Other duties as assigned.

Claims Administrative Support Assistant Qualifications:

• High School Diploma or Equivalent Required.
• Associate's or Bachelor's degree preferred, but not required
• Microsoft Office, Excel and PowerPoint skills.
• Good written and verbal communication skills.
• Excellent organizational and follow-up skills.
• Strong attention to detail.
• Ability to utilize office equipment such as fax machines, copiers, and phone systems; ability to use computers for spreadsheet, word processing, database management, and other applications.
• Professional demeanor and confidence to work in an advanced corporate setting.

First for a Reason

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Professional Advancement

Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Diversity & Inclusion

Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you'll have a positive impact on others.

Apply today and get your career on the road with First Student!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.